Susan Okim

Detail-oriented HR and administrative professional with 3+ years of experience supporting HR operations, staff documentation, policy compliance, office administration, client relations, and inventory coordination. Experienced in maintaining accurate staff records, preparing documentation and meeting minutes, monitoring policy adherence, coordinating meetings, handling confidential information, and supporting day-to-day operations. Strong organisational, communication, data-handling, and digital workplace skills.

Seeking to contribute to an HR Generalist role supporting effective HR operations and employee experience.

HR Assistant - AK Entertainment (Chinese Company) - Abuja

(2025-01)

• Maintained and updated staff records and HR documentation in both physical and digital formats.
• Recorded accurate staff meeting minutes and supported orderly documentation of workplace activities.
• Monitored staff adherence to organisational policies and supported implementation of workplace rules.
• Maintained structured filing systems and organised spreadsheets for efficient record retrieval.
• Monitored procurement items and maintained inventory records for store supplies.

Admin / Front Desk Officer - Bizmarrow Technologies - Abuja

(2024-01 - 2025-01)

• Managed front desk operations, welcomed clients, and handled 50+ daily customer calls and enquiries.
• Maintained team documentation and file storage using Google Drive and supported virtual meetings through Google Meet.
• Coordinated administrative activities and supported smooth day-to-day office operations.
• Created and scheduled digital content and designed campaign flyers using Canva.
• Delivered ICT and computer-literacy training to children.

Virtual Assistant - Freelance/Remote – Various Tech Organisations - Remote

(2022-01 - 2024-12)

• Provided virtual administrative support including email management, calendar scheduling, document organisation, and task tracking.
• Conducted online research and data entry using Trello and Google Workspace.
• Coordinated virtual meetings and prepared reports and meeting minutes.
• Handled customer enquiries through multiple channels and maintained CRM tools.
• Supported social media scheduling and basic graphic design using Canva.

Supervisor - Celymore International (Toyota) - Nigeria

(2023-01 - 2023-12)

• Oversaw inventory and maintained accurate stock levels and records.
• Monitored incoming and outgoing car parts and deliveries.
• Organised and labelled goods in the warehouse/store and logged quantities accurately into the system.
• Coordinated timely delivery of parts to customers and workshops.

B.Sc. - Hospitality and Tourism Management - Cross River State University of Technology (2018-01 - 2022-12)

FCT Abuja - National Youth Service Corps (NYSC) (2023-01 - 2024-12)

West African Senior School Certificate (WAEC) - Richardson Academy (2016-01)