Counseling Intern at SHSU Counseling Center (2025-08 – Present)
- Provide professional counseling services to the student body of Sam Houston State University under the supervision of a licensed clinician
- Support the emotional, developmental, and mental health needs of students through individual and group counseling, outreach programming, and consultation.
- Engaged in staffing of cases as needed
- Assisted in running group sessions for clients with mood disorders, dissociative disorders, and anxiety diagnoses
- Utilized electronic health records database for documentation of all sessions and client contacts
- Developed evidence-based treatment plans based on clients' needs and goals
- Used Spanish skills to provide counseling for clients whose first language was Spanish
- Participated in outreach events to promote services and provide psychoeducational information
Practicum Student at Jack Staggs Counseling Clinic (Sam Houston University) (2025-05 – 2025-07)
- Conducted individual and couples counseling sessions for adult clients, ranging from college students and families to individuals from the local community
- Conducted formal intakes with new clients under the supervision of faculty
- Maintained documentation of services and taken steps toward accomplishing counseling goals
- Participated in weekly supervision with faculty to refine counseling techniques and ethical decision-making
Counselor at Clinica Rosati (2018 – 2022)
- Conducted therapy sessions, in person and virtually, to address mental health issues, providing coping strategies and promoting personal growth.
- Created personalized plans tailored to the client's needs, drawing from various therapeutic approaches.
- Regularly checked in on clients to gauge progress and adjust treatment plans as needed.
- Taught coping mechanisms, life skills, and stress management techniques.
- Kept detailed and confidential records of client interactions and treatment plans.
Graduate Assistant at Jack Staggs Counseling Clinic (Sam Houston University) (2025-01 – 2025-06)
- Maintained client confidentiality according to HIPAA regulations
- Scheduled clients and answered questions via phone calls and emails
- Utilized Spanish-speaking skills to answer community member questions regarding bilingual services availability
Partner Account Operations Manager at HP Inc. (2015 – 2024)
- Communicated with the Mexican team in Spanish as needed to problem-solve and brainstorm for processes
- Planned and led business analyses and provided recommendations to sales teams and business units
- Acted as a point of escalation and collaborated with other areas in the company to resolve complex operational issues that supported customer/partner requirements
- Represented customer/partner needs, provided business requirements to projects of high complexity, and conducted post-project evaluations
