Food And Beverage Management Trainee - RiverHouse Restaurant (USA) - USA
(2025-03)
- Supported daily F&B operations, ensuring adherence to high service standards and efficient guest satisfaction in a fast-paced "Riverhouse setting"
- Assisted in controlling food and labor costs by monitoring inventory, reducing waste, and optimizing staff scheduling
- Resolved guest complaints professionally, contributing to a positive dining experience and high customer satisfaction ratings
- Collaborated with kitchen and service teams to maintain quality, implement new menu items, and meet operational targets
- Trained new team members on service protocols, hygiene standards, and point-of-sale (POS) systems
Waiter(Pre-Opening) - Smoki Moto Korean Steakhouse - Dubai
(2023-09 - 2025-02)
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
Executive Lounge Agent (Pre Opening) - Marriott Resort Palm Jumeriah - Dubai
(2023-01 - 2023-09)
- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
- Process accurately check-ins and check out
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Stay current with all hotel services as well as VIP requests and special events
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
Food And Beverage Associate - St.Regis Mumbai - Mumbai
(2022-01 - 2023-09)
- Presented and explained specials offered information, and made suggestions about the menu
- Up-sold wines, liquors, off-menu items, cocktails and desserts with professional appearance and mannerism
- Maintained clean and sanitary work areas and tables. Anticipated and fulfilled guest needs and requests
- Followed proper plate, wine, champagne, etc presentations, and overall fine dining procedures
- Provided exceptional upscale and memorable experience for guests including VIP members
