Suzanna Dunn

Results-driven Human Resources professional with 7+ years of experience leading employee relations, talent development, and workforce operations in fast-paced, high-volume environments. Proven ability to reduce turnover, enhance employee engagement, and implement strategic HR initiatives aligned with business goals. Skilled in HRIS systems including Workday and UKG, with a strong focus on compliance, coaching, and data-driven decision-making.

Executive General Manager & Food Sales Leader at Target (2018-12 – Present)

Lead HR-related functions for a high-volume retail operation, including employee engagement, workforce planning, and performance management for cross-functional teams.

• Reduced employee turnover by 6% through targeted coaching, engagement strategies, and improved onboarding practices.

• Developed and implemented leadership training programs that increased internal promotions and strengthened succession planning.

• Manage scheduling, payroll, and labor compliance to ensure alignment with company policies and budget targets.

• Utilize Workday and UKG to analyze workforce data, optimize staffing, and improve operational efficiency.

• Partner with leadership to foster a positive workplace culture and resolve employee relations issues effectively.

• Managed full-cycle HR operations including recruitment, onboarding, employee relations, and policy administration.

• Implemented structured hiring and evaluation processes that improved retention and promoted equitable hiring practices.

• Advised leadership on HR policies, compliance requirements, and performance management strategies.

• Handled sensitive employee matters with confidentiality, professionalism, and adherence to legal standards.

• Strengthened talent pipelines through community outreach, partnerships, and employee referral programs.

Bachelor of Arts in Communication and Rhetoric – University of Texas at Arlington

Associate of Science – Wichita State University