Suzanne Lee

Registered Nurse with 2+ years in Medicaid care management and 3+ years in pediatric hospital nursing. Leads complex case management, individualized care planning, clinical review, and provider collaboration, backed by 3 years in Child Life and 11 years in health program evaluation and communications.

RN Care Manager - Arizona Medicaid, AHCCCS - Gilbert, AZ

(2024-04)

• Lead complex Medicaid case management with providers to address members’ medical and behavioral health needs
• Review quality-of-care concerns, clinical and operational matters, and prior authorizations using clinical knowledge
• Support compliance by evaluating deliverables against AHCCCS and Medicaid policies, contracts, and regulations

Staff Nurse - Banner Children’s Medical Center - Mesa, AZ

(2022-08 - 2025-09)

• Delivered pediatric nursing care to patients and families in Pediatrics and the NICU as a full-time RN, then PRN
• Assessed newborns through school-age children on respiratory and postoperative units
• Collaborated with healthcare teams to deliver quality care and educate families on disease management

Maternal & Child Health Director - March of Dimes - Phoenix, AZ

(2017-08 - 2018-03)

• Developed Arizona maternal and child health strategy to reduce preterm birth and launched train-the-trainer pregnancy classes for high-risk populations

Child Life Assistant - Dell Children’s Medical Center - Austin, TX

(2014-03 - 2017-02)

• Designed a PICU/NICU noise-reduction quality improvement project, secured a grant for room installations, and published findings in the Assoc. of Child Life Professionals Bulletin (Spring 2017)

Evaluation and Research Consultant - Various - New York & International

(2002-06 - 2013-01)

• Delivered evaluation and research consulting for IQPC, Global Health PR/Chamberlain Communications, The Economist Group, and Pfizer Inc Intl Programs

Marketing & Communications - Various - Boston, Seattle & New York

(1995-01 - 2001-06)

• Held marketing and communications roles at Guinness World Records, AllAdvantage.com, Seattle Children's Hospital Regional & Medical Center, and Boston Medical Center

Bachelor of Science - Nursing - Arizona College of Nursing (2022)

Certificate Program - Child Life - UC Santa Barbara, Extension Program (2017)

Master - International & Public Affairs - Columbia University (2004)

Bachelor of Science - Commerce - Santa Clara University (1992)