Human Resources Manager at The Swatch Group U.S., Inc. (2012-05 – Present)
Provide HR leadership and manage the human resources activities for Corporate office, Brands and Retail organization. A subsidiary of Swatch Group Ltd, an international company active in the design, manufacture and sale of finished Swiss watches, jewelry, watch movements and components. Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.
- Provide strategic guidance and tactical support to business units in various aspects of human resources including, but not limited to: talent acquisition, performance management, compliance and employee relations
- Partner with senior-level management and department heads to deploy HR programs and initiatives that support the employee lifecycle
- Consult managers and employees on all aspects of employee-related issues, including manager/employee issues, policies & procedures, misconduct, investigations, terminations, compliance, and reorganizations
- Manage employee relations/performance management issues inclusive of conducting internal investigations, partnering with department heads, loss prevention, and performing terminations in partnership with the legal department
- Provide performance management guidance and training to management, i.e. coaching, counseling, career development and disciplinary actions
- Help coach, create and design content of performance reviews and objectives in alignment with goals of company and aspirations of employees
- Maintain appropriate knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Support leadership teams in organizational design and succession planning to meet current and future talent needs
- Partner with the payroll and benefits department to track employee leaves, oversee employee accommodation requests, worker's compensation and handle escalated matters
- Manage the administration of personnel and organizational changes, processing all required paperwork and conducting exit interviews
- Serve as a subject-matter expert for employee-related questions and concerns
- Make talent development-related recommendations and implement appropriate solutions
- Manage and support overall talent management process, recruitment and staffing plans, salary structure, compensation analysis, benchmarks and on-boarding efforts
Human Resources Manager c/o Fujifilm Photo U.S.A. at Computer Generated Solutions - Edison, NJ (2007-08 – 2012-05)
- Responsible for handling employee relations for over 150 call center agents
- Act as consultant to management and operations on business and HR related topics to assist the Company in reaching corporate and department objectives
- Identify and advise management of risks associated with current business practices as they relate to employment issues and recommends improvements by providing expertise to management in local, state and federal employment laws
- Promptly report any compliance related concerns to Senior HR Management team and work through appropriate resolution
- Conduct training on HR topics to management that can more effectively help them manage their human capital, which includes training on regulatory/compliance, policy and procedures, management or corporate communication initiatives
- Maintain communication with departments on all HR related issues
- Represent organization at personnel-related hearings and investigations
- Conduct round tables and focus groups to determine areas of improvement
- Oversee local EEO reporting
- Oversee processing of bi-weekly payroll for over 150 employees
- Maintained the HRIS, processing all changes in the employees' records
- Ensure that HR needs are met in a timely manner at all times
On-Site Coordinator at Volt Services Group - Woodbridge, NJ (2006-04 – 2007-08)
3M Medical Division. Work on 3M's premises as the staffing and management support for all Volt employees on assignment.
- Responsible for direct management of on-site employees including recruiting and hiring of new employees
- Assist in the completion of job descriptions, salary ranges and increases, and performance reviews
- Request and continually update in writing, information from 3M on specific policies and procedures that will impact the program such as maximum length of assignment, dress codes, security issues, etc
- Monitor and ensure compliance with 3M's legal obligations as to the FMLA, ADA, EEO/Affirmative Action, Worker's Compensation, Unemployment, and other employment laws
- Address all employee relations issues as well as contingent workforce questions and concerns
- Documentation and record keeping of all personnel issues
- Complete paperwork required to set up all recruited employees
- Payroll and benefits administration utilizing Volt proprietary system
- Counsel employees on issues including, but not limited to, performance, attitude, inappropriate dress, language, attendance, policies, etc.
- Provide various departments with reports per their request
Recruiter at Volt Services Group - Woodbridge, NJ (2005-05 – 2006-04)
Duties similar to On-Site role.
Personnel Assistant at Volt Services Group - Woodbridge, NJ (2004-07 – 2005-05)
- Assist and direct qualified applicants through the application and evaluation process either in person or on line
- Accurately input all information into the computer database
- Responsible for processing weekly payroll for field employees, including receiving and distributing payroll and researching and resolving all related payroll issues
- Post positions on recruiting web sites and source resumes from job board web sites
- Pre-screen candidates effectively according to the goals and focus of the branch
- Verification of pre-employment completing references for field employees
- Oversee administration of Workers' Compensation and Unemployment claims, WOTC, and various field employee benefits
- Responsible for processing any referral bonuses and other employee benefits accurately and in a timely fashion
- Maintain administrative responsibilities including answering heavy phone volume and documentation of all new hire information
- Provide administrative support to managers, account representatives, and recruiters
