Hostess - Applebee's - Pooler, GA
(2026-05)
- Greeted and seated guests in a friendly and professional manner.
- Managed waitlists and coordinated seating to ensure efficient table turnover.
- Answered phones, took reservations, and assisted guests with questions.
- Maintained a clean and organized front-of-house area.
- Assisted servers by bussing and resetting tables, even outside of assigned duties, to support the team during busy shifts.
- Worked closely with hosts, servers, and managers to provide excellent customer service.
- Helped maintain a smooth and efficient dining experience by proactively assisting wherever needed.
Hostess/Server - Ember Lotus - Pooler, GA
(2026-01 - 2026-06)
- Welcomed and seated guests promptly while maintaining an organized reservation and waitlist system.
- Delivered attentive, high-quality table service in an upscale dining environment.
- Demonstrated strong knowledge of menu items, daily specials, and beverage pairings to enhance the guest experience.
- Managed multiple tables efficiently while maintaining professionalism and attention to detail.
- Collaborated with kitchen and management staff to ensure accurate orders and smooth service flow.
- Resolved guest concerns with patience and professionalism to ensure satisfaction.
- Maintained a clean and polished dining area in accordance with fine dining standards.
Retail Associate - Urban Outfitters - Jacksonville, FL
(2025-10 - 2026-01)
- Provided friendly customer service and assisted customers with finding products and answering questions.
- Operated cash registers, processed payments, and handled returns and exchanges accurately.
- Restocked shelves, organized merchandise displays, and maintained a clean sales floor.
- Assisted with inventory counts and monitored stock levels to ensure product availability.
- Helped resolve customer concerns professionally while creating a positive shopping experience.
- Collaborated with team members to meet daily sales goals and store standards
Hostess/Server - Family Owned Business - San Luis Potosí, S. L. P.
(2024-11 - 2025-09)
- Greeted and welcomed guests in a friendly and professional manner
- Managed seating arrangements and waitlists to ensure smooth service flow
- Assisted customers with menu selections and took food and drink orders
- Served meals and beverages promptly and accurately
- Checked in with guests to ensure satisfaction and address any concerns
- Maintained cleanliness and organization of dining and hosting areas
- Answered phone calls, took reservations, and provided information about the restaurant
- Collaborated with kitchen and serving staff to deliver excellent customer service
- Followed all restaurant safety and hygiene guidelines
Retail Sales Associate - Glam Beauty Boutique - Jacksonville, FL
(2023-10 - 2024-11)
- Assisted customers in selecting beauty and cosmetic products based on their needs and preferences.
- Maintained product displays and ensured shelves were fully stocked and organized.
- Processed customer purchases, returns, and exchanges using the point-of-sale system.
- Provided knowledgeable recommendations on makeup, skincare, and beauty accessories.
- Helped maintain a clean, welcoming, and visually appealing shopping environment.
- Assisted with inventory management, restocking, and receiving new merchandise.
- Delivered exceptional customer service to create a positive shopping experience and encourage repeat business.
