Quality Engineering Specialist at Accenture (2022-01 – 2026-03)
Led and trained a 12-member QA team on quality assurance standards to drive consistency and high performance. Conducted comprehensive testing cycles—including Functional, Regression, System Performance, Usability, and Acceptance testing—after every build. Executed monthly production validations across all live websites to ensure continuous post-release stability. Collaborated closely with development teams to clarify requirements, define expectations, and accelerate delivery.
- Boosted user engagement and customer satisfaction by effectively managing an extensive product catalog for a major US and Canada e-commerce platform.
- Optimized software quality and minimized production bugs through meticulous feature and UAT testing, utilizing Jira for tracking.
- Identified undiscovered defects by executing strategic exploratory tests beyond formal test cases.
- Logged and tracked software defects seamlessly in Jira to streamline developer workflows and future reference.
- Performed API testing via Postman to validate and verify newly implemented backend features.
- Analyzed automation failures after every QA and Production testing round to pinpoint and resolve root causes.
- Delivered end-to-end releases using Agile Scrum, actively participating in Sprint Planning, Story Grooming, Standups, and Retrospectives.
Product Quality Assurance Engineer at Avo Automation (2020-10 – 2021-12)
- Monitored production processes to ensure strict adherence to QA standards and consistent product reliability.
- Evaluated product builds to guarantee full compliance with customer requirements and business goals.
- Generated QA reports for management, documenting test results to provide data-driven insights for decision-making.
- Maintained detailed test records for both pre-release QA and post-production validation cycles.
- Developed training materials and onboarded new hires on core Quality Assurance procedures.
Associate Test Engineer at SLK Software (2018-05 – 2020-09)
- Designed and manually executed test cases for new features across both QA and Production environments.
- Executed regression testing to guarantee continuous application stability after software updates.
- Managed the end-to-end bug lifecycle in Jira to ensure rapid defect resolution.
- Collaborated with cross-functional stakeholders—including developers, designers, and BAs—to uphold QA standards.
- Leveraged Agile and Scrum methodologies to meet demanding project milestones and timelines.
- Managed multiple concurrent projects, consistently delivering high-quality results under tight deadlines.
