Information Technology Project Manager Senior - CHRISTUS Health - Irving, TX
(2023-04)
- Led the strategy, planning, and delivery of a portfolio of multi-year technical transformation engagements for business clients overseeing execution across multiple program teams and partners.
- Managed enterprise acquisition implementations, overseeing a team of 35 project team members and leaders.
- Successfully executed projects with budgets ranging from $3M to $6M, achieving an average cost saving of 9% through efficient resource allocation.
- Provided expert managerial, technical, and motivational leadership, aligning with organizational values and objectives, resulting in consistent delivery of high-quality, cost-effective projects and solutions.
- Successfully implemented new and emerging technologies, methodologies, and solutions in the cloud and broader enterprise technology transformation space (AI platforms etc.).
- Leveraged expertise in application development tools, methodologies, and healthcare information systems, establishing a robust foundation for project success.
- Demonstrated profound understanding of the healthcare industry, leveraging this insight to drive innovative solutions and technologies that positively impacted organizational processes and outcomes.
- Exhibited exceptional problem-solving skills and patience, coupled with strong customer service acumen, enabling effective collaboration with cross-functional teams and stakeholders.
Technical Project Manager - Prescription Care Management - Reno, NV
(2022-05 - 2022-11)
- Reverse engineered an old product by analyzing old artifacts and functionalities to create Requirement Traceability Matrix which facilitated risk analysis for over 200+ items for PBM clients.
- Implemented Scrum Framework for 5+ onshore and offshore teams that reduced backlog and bottlenecks which increased team efficiency and productivity by 30%.
- Ensured project quality and success through management of project action items including managing issues and the decision process, assessing risks, initiating change requests, meeting schedule and deadlines for deliverables, and timely completion of project deliverables.
- Upgraded 20+ features and enhancement to existing products, reducing customer turnover by 25%.
- Developed Stakeholder Register, Stakeholder Engagement Assessment Matrix (SEAM), and RACI matrices to ensure all team members are held accountable and responsible.
- Managed testing & cutover activities across software releases; successfully delivered 100+ requirements to end users.
- Identified and recommended process improvement after Closing phase of each project enabled by Lesson Learned initiatives.
Project Manager / System Analysis - Collaborative Imaging - Dallas, TX
(2019-09 - 2022-04)
- Implemented Rational Unified Process (RUP) to standardize data analytics procedures for DICOM servers and created descriptive analytics requirements.
- Managed Site Reliability Engineering and DevOps initiatives that focused on assurance-based development, delivering high quality code while increasing efficiency by 17%.
- Executed operational goals by providing input based on Power BI reports to visualize strategic plans and evaluations for product enhancements and implementation.
- Defined project scope considering Triple Constrain Model driven for stakeholder engagement ensuring transparent communication by providing sufficient information about any decision or deviations.
- Created projects plans that adhere to the defined scope and work in the SOW, while formulating Project Plans that align with operational goals driven by risk assessment and quality standards.
- Led DevOps and SRE team members and Business users to create Work Items with comprehensive story description, prioritized Backlog items for Sprint Planning and Grooming, analyzed information flow to deliver product increments each sprint as scheduled.
Business Intelligence Data Analyst - Brewery Agency - Remote
(2017-01 - 2019-07)
- Acted as a liaison between clients and developers to determine project scope, generate SMART goals, and access scope creep.
- Reviewed SQL queries with the use of join clauses (inner, left, and right) in Power BI to validate data.
- Drafted and maintained Requirement Traceability Matrix mapping out BRD, FRD, and Test Plans to facilitate Risk Analysis.
- Collaborate with DevOps team members and Business users to create Work Items with comprehensive Acceptance criteria and Story description.
- Coordinated with internal teams to ensure warehouse workflow schedules on time throughout the SDLC and STLC.
- Created Stakeholder Register, Stakeholder's Power Grid, Risk Register, ROAM analysis.
