Geek Squad Consultation Agent - Best Buy - Buford, GA
(2023-02 - 2024-08)
- Provided supervision for multiple associates when required. Repair hardware (windows and Mac) for new or existing clients.
- Built client relations through knowledge of product, services, and honesty.
- Repaired software (Windows and Mac) related issues for new or existing clients.
- Identified virus' and malware and remove them through the assistance Geek Squad certified software.
- Performed maintenance, on-site setup, removal of adware/trial version software, optimization of storage space, and processors.
- Provided tech support over the phone or on-site for new or existing clients and resolve the problem in a timely manner.
- Provided sales support to new or existing clients to help upgrade software, hardware, or purchase a new workstation.
- Worked with customers hands-on to help them understand the issues with their hardware.
- Provided excellent customer service, and train others on positive communication between the agent and the client.
Client Manager - BimWorks Design Group - Winder, GA
(2022-01 - 2023-08)
- Create time-sensitive models within the program
- clear understanding of basic structure & architecture
- Responding and coordinating with firms and engineers to ensure project accuracy
- Communicating in meetings daily
- utilizing MS word, Excel, as well as calendar management
- Dealt with heavy internet security for protection of project files
- basic IT troubleshooting on private computer as well as the teams
- Coordinating projects for Engineers and Design Firms
- Responding to a fast turn-around time for rushed projects
- Producing relevant drawings and details. Advanced BIM modeling and detailing in Revit including parts, assemblies, split walls, parametric components 2 & 3D drafting.
- BIM modelling with Revit.
- Designing plans in AutoCAD and Revit of various objects: houses, metal structures, stadiums, road drainage pipe scheme.
- Responsible for creating interior design construction drawings and presenting it using 3D model by Revit
Revit Operator - Brittingham & Associates - Norcross, GA
(2019-06 - 2023-02)
- Create time-sensitive models within the program
- clear understanding of basic structure
- Responding and coordinating with firms and engineers to ensure project accuracy
- Communicating in meetings daily
- utilizing MS word, Excel, as well as calendar management
- Dealt with heavy internet security for protection of project files
- basic IT troubleshooting on private computer as well as the teams
- Producing relevant drawings and details. Advanced BIM modeling and detailing in Revit including parts, assemblies, split walls, parametric components 2 & 3D drafting.
- BIM modelling with Revit.
- Designing plans in AutoCAD and Revit of various objects: houses, metal structures, stadiums, road drainage pipe scheme.
- Responsible for creating interior design construction drawings and presenting it using 3D model by Revit
Senior Game Advisor - Gamestop-Buford - GA
(2012-08 - 2019-03)
- Managing the business as well as using solution selling culture to not only maximize profits but sales as well
- handling deposits and money
- training our employees to better not only themselves but attempt to further them in their careers and passions.
- Buying and selling of used products from our guests, and advising them on the best products and add-ons to enhance their experience with the product.
- Alphabetizing products and putting up marketing kits while following planograms for best customer experience.
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