Sydney Glover

Dedicated and customer focused professional with over 10 years of experience in customer service, management, office administration, scheduling, WMS, POS, waitressing, and front-of-house support. Recognized for delivering exceptional customer experiences, maintaining organized and efficient workflows, and thriving in fast-paced environments. Strong communication, multitasking, and problem solving abilities, with a proven track record of building positive relationships with customers, coworkers, and management.

Adaptable, dependable, and eager to contribute to a team while providing outstanding service and operational support.

Server/Hookah Lounge at Chicago Pizza & Sports Grill (2025-11 – 2026-08)

• Delivered exceptional food, beverage, and lounge service while creating a welcoming guest experience.
• Managed multiple tables in a fast-paced, high-volume environment while ensuring accuracy and efficiency.

Asst Store Mgr at Dollar General (2025-07 – 2025-11)

• Greet and assist customer, managed cash handling, inventor, merchandising, and stocking. Created employee schedule, ensure the store remained clean and safe.
• Resolved customer concerns professionally while supporting sales goals and maintaining a positive shopping experience.

WMS Coordinator at CJ Logistics (2021-09 – 2025-07)

• Managed warehouse operations using WMS, ensuring accurate order processing, inventory control, and timely shipment of outbound orders.
• Provided exceptional customer service by commmunicating with customers,employess, and management to resolve issues and support daily operations.

WMS Coordinator at Ryder (2019-02 – 2021-09)

• Coordinated daily workflow by priortizing tasks, scheduling work assignments, maintaining inventory records, and preparing operational reports.
• Collaborated with cross-functional teams to improve efficiency, monitor warehouse performance, and ensure smooth operational processes.

WMS Coordinator at Casestack (2016-09 – 2019-02)

• Managed warehouse operations using WMS, ensuring accurate order processing, inventory control, and timely shipment of outbound orders.
• Provided exceptional customer service by commmunicating with customers,employess, and management to resolve issues and support daily operations.

– Georgia Cyber Academy (2016)