Sydney Roberts

Creative, adaptable, and community-focused professional with a background in hospitality, event production, marketing, and customer experience. I thrive in fast-paced environments where I can connect with people, solve problems quickly, and help create memorable experiences. With over 11 years of bartending and hospitality experience, along with hands-on work in event coordination, branding, and digital marketing, I bring both strong people skills and an entrepreneurial mindset to every role.

I’m highly organized, calm under pressure, and known for building loyal customer relationships through genuine connection and high-quality service. My experience ranges from high-volume hospitality and luxury guest experiences to creative project management and community-driven events. I’m currently relocating back to Phoenix and looking for opportunities where I can grow with a strong team while bringing creativity, professionalism, and positive energy to the workplace.

Bartender / Lead Bartender

Petite Maison | 2025–2026

Served as the primary bartender in a high-volume upscale dining environment.

Crafted specialty cocktails with consistency, speed, and attention to detail.

Built strong relationships with repeat local clientele and visiting guests.

Maintained efficient service during peak hours while delivering elevated guest experiences.

Assisted with bar organization, inventory awareness, and maintaining a clean, welcoming atmosphere.

Founded and produced large-scale music and art events focused on community engagement and supporting local creatives.

Coordinated vendors, artists, sponsors, marketing campaigns, logistics, staffing, and event execution.

Helped grow recurring events that attracted thousands of attendees in collaboration with local businesses and arts organizations.

Managed social media promotion, branding, customer communication, and on-site operations.

Worked in high-volume bars, restaurants, resorts, and hospitality settings across multiple states.

Delivered exceptional customer service in both fast-paced nightlife environments and luxury hospitality spaces.

Experienced in craft cocktails, beer and wine service, cash handling, POS systems, and guest relations.

Recognized for professionalism, adaptability, and creating welcoming experiences for guests from diverse backgrounds.

Assisted guests with reservations, activity planning, transportation coordination, and personalized recommendations.

Delivered luxury-level customer service with strong attention to detail.

Helped create seamless guest experiences in a high-end hospitality environment.

Digital Marketing & Creative Services

Freelance | 2019–Present

Provided branding, social media marketing, website design, copywriting, and creative strategy for small businesses and entrepreneurs.

Created marketing materials, event promotions, websites, and customer engagement campaigns.

• Combined psychology, branding, and visual storytelling to help businesses grow their audience and online presence.

Bachelor of Science in Psychology