Enterprise AI Product Architecture & Governance — Advisory Role - GAI Observe Ecosystem
(2026-06)
- Enterprise AI Architecture Advisory: Training on GAI Observe Experience Factory, STRUCT to drive governed enterprise AI architecture and GenAI agentic workflows.
- Data Grounding for Responsible AI: Expanding expertise in integrating core MDM, Governance Frameworks, Data Quality, Consistency & Accuracy fabrics, and Lineage as the trusted foundation for RAG, knowledge graphs, and context engineering.
- AI Observability & Governance: Developing strategic advisory skills in aligning enterprise data stewardship and privacy frameworks with AI explainability, responsible AI principles, and "human-in-the-loop" governance models.
Director – Master Data Management (Customer & Product) - Fragomen - Matawan, NJ
(2025-01 - 2026-03)
Fragomen is a leading global immigration services law firm, providing comprehensive immigration and legal services to corporations and individuals.
Master Data
Management program is initiated as part of Fragomen Forward multi-year strategy to modernize and expedite visa processing, work authorization and compliance for the global resources and mobility needs while adhering to government regulations for the employers, employees and their families by centrally consolidated Person and Client data and federate across the enterprise.
- Owned and executed the Enterprise Master Data Management (Customer MDM SaaS/IDMC) Strategy and multi-year roadmap, partnered with business leaders and key stakeholders to define and execute a target-state data architecture.
- Led Design & Planning sessions for reliable and scalable Enterprise Data Model (EDM) that aligned with industry best practices, strengthens Data Governance and delivering a globally governed master data ecosystem across APAC, EMEA and EU regions, that support regulatory compliance, trusted B2B and B2C data assets for enterprise-wide data adoption.
- Led the transformation of the Customer 360 platform from Co-existing MDM architecture to Consolidation-based Operating Model, reducing data fragmentation, and established an AI-driven Entity Matching trusted and authoritative Single Source-Of-Truth, enabled Data Consistency, improved Data Adoption and Operational efficiency across the firm.
- Solutioned the client onboarding architecture for data governance transformation initiatives by aligning Salesforce, Dun & Bradstreet and MDM platforms, accelerating speed-to-revenue, strengthening financial controls and improving Data Standardization and Data Quality through KPI-driven governance and executive scorecard reporting and improved Operational transparency.
- Strategic member of the Data Governance Council (DGC), delivered Data Governance Framework for enterprise Data stewardship, Data Privacy, Encryption, PII, Role based Access Control (RBAC) and protection policies aligned with GDPR and corporate governance standards.
- Supported Master and Reference data, improved Data Consistency, integrity, and usability of data assets Track governance issues, risks, and actions, ensuring timely resolution and escalation where appropriate.
Joined Data
Governance forums and influence stakeholders to promote data accountability and adoption of best practices.
- Led the Data Enrichment, Risk-Management and Client credit monitoring initiatives through external data providers. Led the Single-Step and Multi-step workflow product design for Data stewardship.
- Partnered with Office of General Council (OGC), Data Privacy Office (DPO), Business Stakeholders for Led regulatory compliance and data residency initiatives and cross-border Informatica POD migration to adhere EU's GDPR requirements and client contractual obligations. Enhanced the Master data information security policies across the Global markets.
- Established MDM Operating Model and Governance Framework for service management team, driving prioritization for strategic initiatives, technical debt reduction and operational excellence.
Implemented
ServiceNow-enabled automation that reduced incident resolution timing by 30% while maintaining strict SLAs compliance.
- Led the enterprise Data Enablement initiatives, delivering Product/Offering Catalog (Product 360), Data Catalog (CDGC), Product Taxonomy for commercial bundling, go-to-market capabilities by integrating MDM platform with Dynamic365, Azure Data Lake and Power BI application and enhanced data democratization, analytical adoption and help with commercial decisions.
- Led Reference Data Management (RDM- Reference 360) strategy and governance initiatives supporting digital self-service onboarding client portal modernization, and digital wallet initiatives, ensuring scalable and reusable enterprise data assets.
- Initiated Knowledge Graph (KG) design for AI-Driven immigration questionnaires (Chatbot use case) using Data Catalog.
- Led team of Managers, Data Stewards, Developers to support Data Management activities, collaborate with stakeholders, cross-functional teams (Data Architects, IT, Infrastructure, Security & Business) leverage partnership with external vendors across multiple Agile teams, resource management, budget, delivery and support.
Sr. Manager (Technical Architect – Customer MDM) - T. Rowe Price - Owings Mills, MD
(2023-09 - 2024-12)
At T. Rowe Price, the Master Data Management (Customer MDM) solution is implemented to help with Global Data Distribution Enablement & Marketing Services for Institutional and Intermediary technology organizations for Global Investment initiatives and future financial services. This project designed to provide strategical and tactical solutions, while maintaining Business-As-Usual (BAU) acumen.
- Owned, defined and executed MDM solution strategy, Data Governance roadmap for APAC, EMEA & EU regions, delivered a Customer (C360) platform that consolidates global investor data into a golden record. Established clean ownership through development an operational RACI models and ensured end to end ownership and consistent delivery.
- Designed and implemented Governance Frameworks, Data Stewardship process and regulatory compliance controls that aligned with GDPR, MiFD and SOX requirements, thus reducing regulatory risks while driving accountability through KPI and OKR-based governance and auditable metrics.
- Established and led the MDM Service Delivery team, prioritizing strategic initiatives., managing delivery roadmap, and balancing business objective with operational requirements to ensure successful solution adoption and execution.
- Led cross-functional production support team, cutover planning, incident management, Root Cause Analysis (RCA) and operational readiness activities, collaborating across business and application teams, maintain platform stability and SLA commitments.
- Modernized incident management process by implementing ServiceNow-based workflows and Service Desk integration, improving operational visibility, governance, KPI reporting and service responsiveness across the MDM ecosystem.
- Architected enterprise data retention, archival and data lifecycle management capabilities to support and compliance requirements, reducing vendor licensing and storage cost by 30%.
