Terrance Sykes

Proven leader with a strong track record of increasing sales performance, coaching high-producing sales teams, structuring deals, closing customers, and delivering exceptional customer satisfaction. Experienced in working alongside Finance Managers to maximize dealership profitability and committed to advancing into a Finance Manager role while continuing to drive revenue and customer success.

Automotive Sales Manager (2016-01 – Present)

• Lead daily operations of the dealership sales department.
• Recruit, train, mentor, and motivate sales consultants to achieve and exceed sales goals.
• Desk and structure vehicle transactions while maximizing front-end gross profit.
• Assist with customer negotiations and close challenging deals.
• Work closely with the Finance Department to ensure smooth deal flow and increased profitability.
• Monitor sales performance and implement strategies to improve productivity and customer satisfaction.
• Maintain strong customer relationships, resulting in repeat and referral business.
• Ensure compliance with dealership policies and manufacturer standards.

Automotive Sales Professional (2011-01 – 2016-12)

• Consistently met and exceeded monthly vehicle sales goals.
• Built lasting relationships with customers through exceptional service.
• Generated repeat business and referrals.
• Conducted product demonstrations, test drives, and negotiated vehicle purchases.
• Maintained extensive product knowledge and stayed current on manufacturer incentives and financing options.

Lincoln University