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Project Manager with 9+ years of experience driving business growth in retail and hospitality. Proficient in Microsoft Office Suite, Salesforce, and construction management, with a proven track record of increasing revenue and reducing operational costs. Fluent in English and Mandarin, demonstrating strong leadership and analytical skills.

Account Executive – Emerging Market - Toast Inc - Atlanta, GA

(2023-12)

• Analyze market trends to identify opportunities, driving measurable business growth.
• Expand market reach using data-driven insights, enhancing client engagement.
• Collaborate with teams to implement strategic initiatives, achieving significant expansion.
• Develop targeted strategies, resulting in substantial business development.
• Lead marketing initiatives, increasing monthly recurring revenue by 7% within 6 months.

Assistant - Construction Project Manager - JIA/ Tasty China Maritta Ponce City Market - Atlanta, GA

(2021-02 - 2023-12)

• Managed construction projects from planning to completion, ensuring on-time and within-budget delivery.
• Coordinated with Architects, Engineers, and Contractors to meet project specifications.
• Conducted site inspections to ensure safety and quality compliance, resolving critical issues in weekly meetings.
• Successfully negotiated vendor contracts, achieving a 10% cost savings on materials and services.
• Increased revenue by 8% over 15 months and reduced operational costs by 20%, saving $217K in 18 months.
• Implemented loss prevention with Toast POS, saving $11K monthly by preventing employee theft.

ASSOCIATED FOOTWEAR DEVELOPER, STRETCH - Nike Inc - Beaverton, OR

(2018-01 - 2019-10)

• Managed BOM orders for running footwear samples, ensuring 100% accuracy in product specifications.
• Collaborated with design and marketing teams on product development from concept to market.
• Presented key samples and technology to highlight features and attract customers.
• Organized testing logistics to gather feedback, recommend improvements, and perfect products.
• Utilized 3D printing for prototyping to reduce costs and turnaround time, saving $600K-$750K in ten months.

PCO II--VAPORMAX - Nike, Inc. - Beaverton, OR

(2017-08 - 2018-12)

• Delivered technical support for Nike Air machinery, achieving 90%+ daily output across a team of six.
• Led quality inspections, adhered to Nike's production standards, and reduced defects by 15%, saving $336K monthly.
• Managed production schedules, ensuring timely product creation and high-quality standards.

SOCIAL MEDIA SPECIALIST - Nike Inc - Atlanta, GA

(2015-09 - 2017-07)

• Led research for product knowledge, ensuring accurate training and consumer education on features.
• Coordinated weekly footwear launches, driving engagement across performance running, basketball, and sportswear.
• Achieved 6.2% growth in men's running shoe sales within one year.

Bachelor of Business Administration - Marketing - Georgia State University, Robinson College of Business (2014)

Footwear Training - Nike