Tabitha

Operations and client services professional with 6+ years of experience coordinating logistics, managing high-touch client relationships, and supporting fast-paced operational workflows within luxury service environments. Skilled in project coordination, work order management, cross-functional communication, inventory logistics, scheduling, and process improvement. Recognized for delivering exceptional client experiences, managing multiple priorities under pressure, and improving operational efficiency through strong organization and problem-solving skills.

Operations & Client Services Coordinator at CR Creative Services (2022-10 – Present)

• Serve as a primary point of contact for high-end clients, ensuring responsive communication, issue resolution, and exceptional service throughout project lifecycles.
• Coordinate daily logistics operations including work orders, inspections, delivery scheduling, pickups, and client requests within fast-paced service environments.
• Manage multiple high-priority projects simultaneously while maintaining accuracy, organization, and strong attention to detail.
• Collaborate closely with warehouse, transportation, and operations teams to ensure timely project execution and operational efficiency.
• Identify operational inefficiencies and implement process improvements that enhance team productivity and client satisfaction.
• Maintain strong client relationships through proactive communication, professionalism, and solution-oriented support.

Regional Manager at Textile Solutions (2018-01 – 2022-01)

• Oversaw regional operations and daily workflow coordination to support efficient warehouse and service operations across multiple teams.
• Implemented operational process improvements and cost-saving initiatives that increased productivity and service consistency.
• Monitored compliance with company procedures, operational standards, and safety protocols.
• Handled employee relations and conflict resolution while fostering a collaborative and professional work environment.
• Assisted with operational planning, staffing coordination, and workflow prioritization to support business goals and service timelines.

– Holy Family High School College Preparatory