Finance Loan Manager at US Express Finance (2025-05 – Present)
- Evaluated financial data, credit scores, and legal documents to assess applicant eligibility and minimize loan default risks.
- Managed a diverse portfolio of loan applications, ensuring accurate processing and compliance with financial regulations.
- Advised clients on optimal loan structures and repayment plans, consistently meeting or exceeding monthly financial targets.
- Reviewed loan applications to assess creditworthiness and risk.
- Analyzed financial documents to determine eligibility for various loan products.
- Developed training materials for new staff on loan management systems.
- Reviewed loan applications, verified income sources, and evaluated collateral value.
Money Order Technician at US Express Money Order (2025-05 – Present)
- Processed and verified high-volume money order transactions with 100% accuracy, ensuring secure financial data management.
- Monitored and adhered to federal financial regulations and Anti-Money Laundering (AML) policies to detect and prevent fraudulent activities.
- Reconciled daily transaction logs, balanced cash drawers, and resolved discrepancies in financial records efficiently.
- Provided professional customer assistance regarding money order inquiries, fees, and refund procedures.
- Operated and maintained money order processing machines efficiently.
- Collaborated with team members to streamline operational workflows.
- Trained new technicians on equipment and safety procedures.
Server at CopChang On Fire 3 (2024-10 – 2025-05)
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
Server Manager at Jok Ga A Dong Chim (2021-10 – 2024-05)
- Monitored system performance to ensure optimal operation of servers.
- Managed server deployments and configurations, including hardware and software upgrades.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Collected cash sales from employees to properly tip each server after shift.
- Motivated staff through acknowledgment of hard work and achievements.
Cafe Barista at TADA Coffee and Dessert (2020-08 – 2021-09)
- Provided excellent customer service by anticipating needs quickly.
- Resolved customer complaints in a polite and timely manner.
- Followed all health and safety regulations while preparing food items.
- Collaborated effectively with coworkers to maintain store operations.
- Greeted customers and took orders in a friendly and professional manner.
- Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
Server at Danmooji (2019-08 – 2019-12)
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
