Tajiri Imenti

Versatile and dependable professional with 20+ years of combined experience in technical service, sales, customer service, client support, property marketing, and community service. Experienced in diagnosing and repairing laptops and cellphones, selling technology products and accessories, working directly with customers, identifying needs, solving problems, and providing practical support. Hands-on, adaptable, hardworking, and comfortable learning new systems and procedures.

Brings strong communication, interpersonal, organization, and service skills to technical, sales, automotive service, caregiving, and other customer-facing roles.

Laptop & Cellphone Technician / Technology Sales (2009 – Present)

• Diagnose, troubleshoot, repair, and maintain laptops and cellphones using hands-on technical problem-solving skills.
• Assist customers in identifying appropriate technology products, accessories, and solutions based on their needs and budget.
• Sell laptops, cellphones, chargers, computer consumables, and related accessories while providing knowledgeable customer support.
• Explain technical issues and solutions clearly to customers and help them understand available repair or replacement options.
• Manage multiple customer requests, prioritize urgent issues, and maintain a professional, service-focused approach.
• Build customer trust through reliability, practical advice, attention to detail, and follow-through.

Sales & Property Marketing (2000 – 2009)

• Promoted and marketed property opportunities while developing relationships with prospective clients.
• Identified customer needs, presented products and opportunities, answered questions, and supported clients through the decision-making process.
• Used communication, persuasion, negotiation, follow-up, and relationship-building skills to support sales objectives.
• Maintained a customer-focused approach while managing multiple prospects and priorities.

Community Ministry

• Served the community through preaching, teaching, counseling, listening, encouragement, and care for individuals and families.
• Provided emotional and practical support while treating people with patience, dignity, compassion, and respect.
• Developed strong interpersonal communication, active listening, leadership, conflict-management, and relationship-building skills.
• Worked with people from varied backgrounds and needs while maintaining confidentiality, professionalism, and a service mindset.

High School Graduate

Apprenticeship in Hands-on laptop and cellphone technical repair and related practical skills