Takhmina Shokirova

Experienced and self-motivated professional, with over 3 years experience in retail and customer service. Result- oriented with a proven track record of working independently and collaboratively with team members to achieve goals. Friendly and positive attitude towards others and co-workers.

Department Manager - Zara USA - Roseville, CA

(2021-02 - 2021-11)

• Analyzing data to create the best strategy for the department.
• Monitoring and improving sales performance and productivity.
• Analyzing sales ranking to promote the correct merchandise.
• Working with the regional team to achieve department objectives.
• Process data changes including new hirees, promotions, transfers and termination.
• Monitoring and managing inventory levels.
• Maintaining overall store reponsibilities.

Floor Supervisor - Zara USA - Roseville, CA

(2020-10 - 2021-02)

• Proper scheduling, planning and prioritizing actions.
• Overseen cash handling procedures and reconcile cash registers.
• Handling customers enquiries, complaints, and escalations in a professional manner.
• Understanding the latest fashion trends.

Stock Associate - Zara USA - Los Angeles, CA

(2019-02 - 2020-10)

• Assinsting and handling new arrival items.
• Ensuring shop floor with stock level.
• Responsible for the daily work in the stockroom.
• Keeping the stockroom clean and well organized.

Bachelor of Economics - Economics - Russian-Tajik Slavonic University (2012-09 - 2017-07)