Talyia Mays
Delivery Driver
Talent
Daytona Beach ShoresMember since September 3, 2026
LeadershipClient AdvocacyComplianceCommunicationDe-escalation
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LeadershipClient AdvocacyComplianceCommunicationDe-escalation
About
Results-driven professional with 10+ years of experience in customer service, healthcare support, logistics, and leadership. Proven ability to resolve complex issues, improve operations, and lead with accountability. Strong background in compliance, de-escalation, and client advocacy.
Experience
Delivery Driver at Kroger (2024-01 – Present)
- High-volume deliveries with accuracy and safety compliance
- Strong customer communication and issue resolution
- Maintains food safety standards and documentation
Independent Contractor at Amazon Flex (2017-01 – Present)
- 100+ deliveries daily in fast-paced environments
- Improved efficiency through route optimization
- Zero-damage record and high customer satisfaction
Team Leader at Plexus Worldwide (2014-01 – 2017-12)
- Led and coached team members to improve performance
- Resolved escalations and ensured compliance
- Improved processes and service quality
Customer Service Analyst at McKesson (2011-01 – 2013-12)
- Managed reimbursement and insurance coordination
- Supported patients with financial programs
- Handled sensitive situations professionally
Education
High School Diploma
Skills
Delivery Driver
