Head of Human Resources at UNIVERSITY OF FLORIDA – DEPARTMENT OF SURGERY (2026-04 – Present)
Provide executive HR leadership supporting approximately 500 faculty and staff across 12 divisions within one of the nation's premier academic medical centers.
- Reduced average recruitment cycle time from approximately four months to six weeks through strategic process improvements.
- Lead workforce planning, organizational development, succession planning, compensation strategy, and talent management initiatives.
- Directed 42 complex employee relations investigations while ensuring legal compliance and minimizing organizational risk.
- Advise executive leadership on employment law, organizational restructuring, performance management, and strategic workforce initiatives.
- Lead recruitment supporting physicians, faculty, researchers, residents, fellows, advanced practice providers, and professional staff.
- Supervise and mentor two Human Resources professionals.
- Developed and implemented innovative HR strategies to enhance employee engagement across departments.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Streamlined recruitment processes for increased efficiency and reduced time-to-fill rates.
- Workday Implementation Committee
- Recruitment & Selection Committee
- Change Agent – Enterprise Transformation
Senior Human Resources Business Partner at CHARTER COMMUNICATIONS (2021-01 – 2025-12)
Strategic HR advisor supporting executive leadership within a Fortune 500 organization.
- Led employee relations, executive coaching, organizational design, and workforce planning initiatives.
- Directed Voice of the Employee engagement strategy and executive-sponsored Business Resource Groups.
- Guided organizational change while ensuring compliance with employment laws and corporate policy.
- Leveraged workforce analytics to support executive decision-making.
Senior Human Resources Manager (Contract) at ONEWALL COMMUNITIES (2021-02 – 2021-08)
Directed HR operations supporting organizational growth.
- Redesigned onboarding processes and implemented workforce analytics.
- Led employee relations, HR compliance, and leave administration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Mentored junior HR professionals on best practices within the field, contributing to their professional development journey as future leaders in the industry.
- Created programs to reduce turnover and improve employee engagement in daily business process.
Community Human Resources Senior Manager at UBER TECHNOLOGIES (2018-01 – 2020-01)
Led employee engagement, onboarding, leadership development, and organizational effectiveness initiatives.
- Improved employee experience through strategic HR partnership.
- Led cross-functional teams to optimize delivery operations and enhance customer satisfaction.
- Collaborated with product teams to launch new features, increasing user engagement and retention rates.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
Director of Human Resources at CHICK-FIL-A (2017-01 – 2018-01)
- Directed all HR operations.
- Improved retention through leadership development and performance coaching.
- Implemented employee engagement and development initiatives.
- Managed employee relations issues, fostering a positive workplace culture through effective conflict resolution.
- Enhanced onboarding process, increasing new hire satisfaction and productivity during initial employment period.
- Reduced employee turnover rate with proactive retention strategies and initiatives.
- Managed talent acquisition process, resulting in a highly skilled workforce.
Human Resources Generalist at AEROTEK (2016-01 – 2017-01)
- Managed recruitment, onboarding, payroll, benefits, compliance, HRIS, and employee relations.
- Assisted in recruitment processes by screening resumes and scheduling candidate interviews.
- Managed employee onboarding, ensuring compliance with policies and procedures.
- Maintained HRIS by updating employee records and generating reports for management review.
- Resolved employee inquiries regarding benefits, policies, and procedures with accuracy and professionalism.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Facilitated criminal background check process for new hires.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
Human Resources Manager at LANDAUER METROPOLITAN (2003-01 – 2011-01)
- Directed recruiting, employee relations, compliance, and HR operations.
- Reduced turnover through strategic engagement initiatives.
- Facilitated training programs to improve staff performance and compliance with HR policies.
- Conducted performance management reviews, providing feedback and support for employee development.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Processed employee claims involving performance issues and harassment.
