Survey Interviewer - Symphony Placements - Remote
(2022-04)
- Delivering questions over the telephone
- Accurately record responses
Lead Teacher - Redeemer Children's Center and Preschool - Charleston, SC
(2017-09 - 2021-04)
- Facilitate the learning of children aged 1 to 2 years in part by developing and implementing lesson plans and daily activities based on the curriculum and philosophy of the center
- Frequently monitor children's progress to ensure that they are meeting milestones and/or are making progress toward milestones
- Modify the curriculum to ensure that the lessons are appropriate for each child's ability
- Communicate with parents/guardians regarding their children's learning and social-emotional development
Phone Operator - Call Experts - Charleston, SC
(2016 - 2017)
- Answered incoming calls and effectively responded to customers' differing issues and requests
- Managed and resolved customer complaints in a timely fashion
Enrollment Specialist - Life University - Marietta, GA
(2012 - 2014)
- Called prospective students to discuss their future course of study
- Processed the articulation of transfer credits
- Performed clerical office duties, including answering phone calls, filing and faxing official paperwork, and sending information to other colleges and universities
