Experienced Fine Dining Server
Passionate service industry professional with over 27 years of experience, including four years in a casino steakhouse. Dedicated to providing exceptional customer service, highly detail-oriented, a quick learner, and a strong team player.
Experience
Server
Chop Block and Brew – Harrah’s Caesars Entertainment | Maricopa, AZ | 2019 – 2022
- Provided fine dining service in a high-end casino steakhouse, ensuring an exceptional guest experience.
- Maintained extensive knowledge of bourbon, wine pairings, and upscale service standards.
- Assisted guests in selecting premium bourbons and wines to enhance their dining experience.
- Delivered outstanding customer service in a fast-paced, high-volume environment.
- Recognized as Employee of the Month after just six months of employment.
- Completed alcohol training and food handler certification to ensure responsible service and compliance with health and safety regulations.
Director of Operations
Capital Bay Construction | Maricopa, AZ | 2022 – Present
- Oversee daily business operations, ensuring efficiency and productivity.
- Manage client relations, contracts, and project coordination.
- Supervise financial management, budgeting, and operational procedures.
Self-Employed Business Owner & Cosmetologist
Top to Bottom Hair and Body Boutique LLC | Phoenix, AZ | 2017 – Present
Self-Employed Cosmetologist | CA & AZ | 2004 – Present
- Provide professional hair and body care services with a focus on client satisfaction.
- Manage business operations, including scheduling, marketing, and financial management.
- Build and maintain long-term client relationships through excellent service and attention to detail.