Tamela Brantwein

Experienced Legal Assistant skilled in managing high-volume caseloads and supporting daily office operations. Strong in case management, organization, communication, and research. Reliable, detail-oriented, and focused on helping the team run efficiently and meet goals.

Legal Assistant at Frank Lay, Attorney (1997-08 – 2021-05)

• Drafted legal documents and correspondence for client cases
• Assisted in preparing for court hearings and trials
• Provided administrative support by managing calendars, scheduling appointments, organizing files, and filing court documents
• Maintained and updated legal records.
• Oversaw daily office functions to maintain organization and streamline workflow
• Conducted client interviews, documented information assisting with cases assessments

Director at Salvation Army Thrift Store (2009-03 – 2010-02)

• Directed operations to streamline processes and enhance profit margins through targeted initiatives.
• Developed and implemented training programs to elevate customer service skills and improve service quality.
• Managed inventory control processes to maintain stock accuracy and optimize operational effectiveness.
• Partnered with staff to create professional development plans to support personal and business growth.
• Ensured compliance with all regulations, policies and procedures.
• Spokesperson at industry events, representing organization and community key messages

Owner/Director at Cuddle Bug Child Development Center (2004-08 – 2007-12)

• Oversaw operations of child development center, ensuring safety protocols protected children's well-being and fostered a secure environment.
• Oversaw daily operations
• Led staff recruitment and training initiatives, enhancing quality of care and promoting a culture of continuous learning
• Trained and mentored staff to promote a positive learning environment.
• Maintained compliance with state regulations and licensing standards, promoting trust and reliability among families.
• Implemented policies to comply with licensing standards
• Developed engaging curriculum tailored to diverse learning styles and age groups
• Built strong relationships with families by promptly addressing inquiries and resolving complaints, boosting overall satisfaction.

– Borger High School (1984-08 – 1988-05)