Tamia Gourdine

Dynamic public service professional and U.S. Navy veteran with experience in program coordination, community engagement, education, and administrative leadership. Skilled in developing and facilitating interactive programs, delivering instructional support, and connecting individuals to essential resources and services.

Proven ability to communicate complex information clearly, support diverse populations, and lead teams in structured environments. Passionate about fostering inclusive, engaging spaces that promote learning, access to information, and community connection.

Scheduling Coordinator - Orlando Health - Orlando, FL

(2026-01)

• Provide high-level customer service by assisting individuals with scheduling, navigating systems, and accessing services.
• Communicate complex information clearly across phone, digital, and in-person interactions.
• Maintain accurate digital records and support data organization within electronic systems.
• Assist in training support and workflow coordination for team efficiency.
• Resolve scheduling and service-related issues while maintaining professionalism and policy compliance.

Physical Evaluation Board Liaison Officer (PEBLO) - U.S. Navy (Contract) - Norfolk, VA

(2024-09 - 2026-01)

• Delivered individualized guidance and support, helping clients understand complex processes and documentation.
• Conducted detailed research and coordinated records across multiple systems.
• Presented information clearly to diverse audiences including leadership, medical professionals, and clients.
• Managed multiple cases simultaneously, demonstrating strong organization and independent decision-making.
• Ensured strict compliance with privacy regulations and documentation standards.

Founder & Event Coordinator - CinematiK Memories - Suffolk, VA

(2023-10)

• Design and facilitate engaging, themed programs that encourage community participation and interaction.
• Coordinate logistics, scheduling, and promotion of events.
• Develop creative programming ideas tailored to diverse audiences.
• Build community connections through outreach and relationship development.

Operations Specialist Second Class (E-5) - United States Navy

(2019-07 - 2024-04)

• Supervised personnel and supported team training and development.
• Prepared reports, maintained records, and delivered briefings to leadership.
• Operated in high-responsibility environments requiring critical thinking and independent action.
• Coordinated operations and ensured adherence to organizational policies and procedures.

Patient Care Coordinator – Memory Care Unit - Senior Living Community - Charlotte, NC

(2016-11 - 2019-05)

• Planned and facilitated daily programs and activities for diverse groups.
• Engaged participants through educational, cognitive, and social programming.
• Provided compassionate, individualized support while maintaining dignity and inclusion.
• Collaborated with interdisciplinary teams to meet individual needs.

Patient Care Technician (PCT) - Nightingale Nursing Agency

(2018-02 - 2019-01)

• Delivered personalized support and built strong client relationships.
• Adapted communication and care approaches to meet individual needs.

Master of Applied Science - Medical Health Administration - Bryant & Stratton College (2027-05)

Bachelor of Arts - Communication Studies - Coastal Carolina University