Tammi Houy

A results-oriented and strategic Portfolio Executive and Program Management leader with extensive experience in project portfolio management, financial oversight, and vendor management across corporate and institutional banking sectors. Proven ability to manage significant project budgets, leading cross-functional teams to deliver complex initiatives on time and within scope. Demonstrates strong expertise in risk management, budget planning, and strategic planning, utilizing both Agile and Waterfall methodologies to ensure adherence to governance and quality assurance standards.

Excels in stakeholder management and process improvement, fostering collaboration and driving organizational success through effective communication and leadership. Committed to implementing innovative solutions that enhance efficiency and achieve corporate strategy objectives.

Portfolio Director, SVP - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2022-08 - 2025-08)

• Directed a $259M combined project portfolio ($211M in Corporate & Institutional Banking and $48M in Asset Management), ensuring alignment of all initiatives with strategic company objectives.
• Oversaw a team of multiple managers and hundreds of individual contributors, optimizing workload distribution and resource planning to deliver portfolio projects within scope, on time, and within budget parameters.
• Managed a strategic workforce realignment initiative that reduced staff-related expenses by 50% while maintaining core capabilities, improving operational efficiency, and positioning the organization for sustainable growth.
• Led Project Management teams to deliver strategic, discretionary, and non-discretionary payment, payroll and other corporate projects of values from $75k to $32M from inception / planning to implementation.
• Regularly communicated and presented to C-suite resources for insight, status and progression.
• Collaborated with technical and business partners within key areas of the bank, including Asset Management, Treasury, Payments, Healthcare, Commercial Credit, Real Estate Management, Equipment, and Vendor Financing, Staff Services, to ensure cross-functional alignment and end-to-end delivery across all sectors.
• Guided adherence to Change Methodology Framework Policy (CMFP).
• Led a PMO transformation for new processes, following and identifying new policies and evaluating risk to return ratios.
• Supported regular audits of portfolio, individual projects, and systems for both internal and external auditors.
• Reinforced project quality adherence and governance standards.
• Spearheaded corporate strategy execution and growth initiatives; developed and deployed cross-functional plans that accelerated revenue growth.

Portfolio Manager, Manager Vice President - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2016-08 - 2022-08)

• Managed and oversaw Treasury, Payment, Staff Services Technology, and Bank Operations Portfolio of $101M, consisting of approximately 85 projects.
• Led a team of 15-30 project managers at any given time.
• Provided oversight and accountability for portfolio budget and risk evaluation while working to ensure success of portfolio.
• Worked across multi-disciplinary functions and managed vendor relationships.
• Guided development and review of analysis and reporting information related to key strategic portfolio milestones.
• Built and enhanced relationships with MIS directors and LOB partners.
• Trained staff on risk awareness and first-pass critical expectations for quality reviews.

Program Manager III, Vice President - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2015-04 - 2016-08)

• Directed a high‑impact $54M Payments Engine Program, managing a team of project managers, vendor engagements, ancillary and dependent workstreams, and version‑13 upgrade expectations to streamline delivery and bolster payment system reliability.
• Provided oversight of all organization and governance structures, regulatory mandates, methodology, process and tools, general program, and project management.
• Monitored and managed project financials, risk, issues, and scope by using integrated dashboards and governance processes to support data-driven decision‑making and keep delivery aligned with budget, timelines, and objectives.
• Communicated and presented status updates and obstacles to Executive Leadership team.

Technology Manager II, Vice President - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2014-05 - 2015-04)

Managed a team of project managers with a focus in Treasury Management, Healthcare, and Innovations. Conducted priority demand planning of projects as they pertained to corporate strategy. Set up and maintained project schedules and resource assignment.

Defined and prepared fiscal budgets. Facilitated key business initiative meetings with multiple lines of business. Incorporated process consistency across project managers. Collaborated with senior leaders to identify key business projects with value propositions to improve organizational performance, reduce costs, increase operational efficiencies, and provide new business opportunities.

Directed staff through defining tasks, goals, and objectives.

Application System QA Manager, Vice President - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2011-10 - 2014-05)

Mentored, managed, and motivated Project teams and consultants on large and complex conversion, integration, new development, and implementation projects in the U.S. and globally. Planned, managed, organized, and implemented all validation efforts, using established requirements-based testing methodologies for Treasury Management and Healthcare core applications for large corporate and small business applications. Managed web-based, mobile, mainframe, transmission systems, performance, automation, and other interfacing application validation efforts.

Created resource plans, operating plans, project estimation, and full SDLC tasks for Quality Assurance team.

Senior Technical Project Manager, AVP - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2007-02 - 2011-10)

Oversaw project plan and project setup for technology initiatives within PINACLE. Defined project scope and objectives and coordinated detailed work plans, schedules, project estimates, resource plans, and status reports. Established risk mitigation strategies for projects by implementing detailed priority order to prevent critical requirements from losing scope and going over cost or schedule.

Oversaw all aspects of SDLC, including discovery, planning, requirements, design, testing, implementation, and closure. Worked in partnership with business unit service partners and other members of Technology team, as well as vendors.

QA Business System Analyst III, Officer - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2002-04 - 2007-02)

Managed and developed quality assurance test scripts, plans, and projects. Developed requirements and specification documentation for projects. Provided operational, analytical, and research support to all business units. Acted as liaison to service partners, system end users, and interfacing applications and demonstrated products. Ensured products met user requirements and complied with corporate, industry, and government regulatory standards.

Product Client Service Consultant - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(2001-11 - 2002-02)

Established and led cross-functional teams. Coordinated escalated service issues and acted as liaison for process improvement. Appraised groups for product enhancements and quality assurance. Ensured effective, efficient, and timely project completion. Evaluated system setup and configuration for different computer interfaces.

Training Coordinator - PNC BANK, N.A. - Pittsburgh, Pennsylvania

(1999-07 - 2001-11)

Trained all clients, internal and external, on software and internet products. Performed on-site training sessions and created cross-sale initiatives. Created customized training programs. Coordinated and executed testing of different system applications. Conducted classroom style, computer-based, individual, and group style training while traveling.

M.B.A. - Management - POINT PARK UNIVERSITY

B.S.B.A. - Economics - ROBERT MORRIS UNIVERSITY