Group Leader - Jacob Riis Settlement, Queens, NY - Long Island City, NY
(2023-03 - 2023-07)
- Train new team members by relaying information on company procedures and safety requirements.
- Monitor group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Support staff with developing professional skills and abilities, uplifting team performance.
- Gather, track, and enter client data.
- Perform validation techniques to help residents cope with delusions brought on by dementia.
- Provided excellent customer service, addressing family concerns promptly and professionally.
- Experience in Scanning, filing and data entry.
Video Intern - Information Technology High School - Long Island City, NY
(2022-10 - 2022-12)
- Enhanced storytelling techniques through extensive research on industry trends and best practices for video content creation.
- Assisted in producing high-quality videos, utilizing various editing software for seamless transitions and effects.
- Streamlined editing workflow for faster project completion by organizing raw footage and audio files.
- Ensured efficient use of resources by maintaining an organized inventory system for all borrowed equipment and supplies during shoots.
- Contributed to brand consistency by adhering to established style guidelines during the editing process.
- Demonstrated adaptability by quickly learning new software tools to meet project requirements efficiently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Teacher Assistant - Long Island City, NY
(2024-09 - 2025-10)
- Classroom Management assisting children with behavioral issues, fostering social skills, and helping them transition between activities.
- Daily Routine preparing and serving meals/ snacks and putting children down for naps.
- Child care & Hygiene providing personal care by changing diapers, assisting with bathroom use.