Tania Hardiman

Manage 5 teams of Clinical Directors, Nurse Practitioners, Field Hospice Nurses, Social Workers, and Chaplains across northeast, NJ. Engaged in the daily operations of the office.

Maintaining

Census, the development of new contracts, operationalization of Primary /Palliative Care and Hospice Services in Hospitals, Assisted Livings, and Skilled Nursing Facilities across the northeast part of NJ.

EXECUTIVE DIRECTOR, NORTHEAST REGION - ENNOBLE CARE SERVICES FOR PRIMARY AND HOSPICE CARE - HACKENSACK, NJ

(2026)

• Manage 5 teams of Clinical Directors, Nurse Practitioners, Field Hospice Nurses, Social Workers, and Chaplains across northeast, NJ.
• Engaged in the daily operations of the office. Maintaining Census, the development of new contracts, operationalization of Primary /Palliative Care and Hospice Services in Hospitals, Assisted Livings, and Skilled Nursing Facilities across the northeast part of NJ.

EXECUTIVE DIRECTOR OF CASE MANAGEMENT SERVICES - RWJ/BH - JERSEY CITY, NJ

(2024 - 2026)

• Managing large team of Case Managers (RNs) and Discharge Planners (SWs).
• Manage the daily operations of the Case Management Dept, Social Work, Revenue Cycle.
• Supervision and throughput for 300 patients.
• Oversight of all of Care Management, Utilization Review Committee, Monthly Revenue Cycle showcasing areas of trends and improvement.
• Oversight of all Special Medical and Traditional Guardianships.
• Oversight of RWJ JCMC Morgue.
• Management and oversight of all cases under private Single Case Agreements with Preferred Provider network.
• RWJBH Good Catch Award: Awarded for going above and beyond to provide RWJBH patients with a safe and efficacious discharge plan, and reducing LOS.
• RWJBH President’s Award: Award for upholding the standards of RWJBH in the identification of a missing person from New York City.
• Managed Private Pay contracts with DaVita and Fresenius Out Patient Dialysis Vendors.
• Primary Liaison between RWJBH and Hudson County Correctional Facility.

DIRECTOR - SAGE ELDERCARE HOMECARE - SUMMIT, NJ

(2023-08 - 2023-12)

• Certification of both the Private Homecare and Day Program Division under the office of CAHC
• Oversight of Private Homecare Division
• Relationship development with Community Partners
• Supervise the Nursing Care of all patients. Supervision of Field Nurses. Training of HHAs
• Increased Revenue by the admission of Private Pay Clients from 35 to 100 patients in 4 months
• Manage all hiring and on boarding of new employees.

REGIONAL EXECUTIVE-DIRECTOR OF CARE COORDINATION, UTILIZATION REVIEW, SOCIAL WORK SERVICES, APPEALS & DENIALS DEPTS. - NYC HEALTH AND HOSPITALS CORPORATION - NYC, NY

(2020-08 - 2023-05)

• Oversight of Care Management / Guardianships for: Bellevue, Kings County Hospital, Coney Island Hospitals.
• Reduced Alternate Level of Care patients from 30 to 3 within 6 months through active partnership with post-acute partners
• Developed 24/7 ED Case Management & Social Work Team
• Managed Private Pay Contracts with Preferred Provider Nursing Homes.
• Reduced Overall Medicine LOS from 13 to 6.8 days.
• Reduced Alternate Level of Care Cases from 44 to 3 in 1 year.
• CCM Certification for all RNs working as Case Managers within 2 years of hire.
• Responsible for hiring 4 Physician Advisors as well as increasing their presence in Hospital.
• Developed Alternate Level of Care Policy which was promoted throughout H+H System.
• Developed PRUCOL/Immigration Policy for H+H System incorporation.
• Reduced admitted one-day stay cases through correct assessment and classification by 600 cases in 1 year at NYC H+H. This process was adopted as a system wide approach to LOS reduction and denial management.
• NYC H+H Lead for Committee on Care Redesign of patients known to OPWDD (patients with Severe Developmental Delays/Mental illness).
• One of 2 Project Managers for South Brooklyn Health’s Ruth Bader Ginzberg Pavillion.

DIRECTOR OF CASE MANAGEMENT/ SOCIAL WORK/ APPEALS AND DENIAL/UTILIZATION REVIEW - ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL - NEW BRUNSWICK, NJ

(2018-06 - 2020-08)

• Managed large team (157) of Case Managers, Social Workers, Coordinators and Physician Advisors.
• Established Emergency Room team of Case Managers and Social Workers providing 24/7 coverage.
• Developed “Active Status” review of patients, in order to place patients in correct class upon entry to hospital in order to avoid denials
• Actively managed 60-80 patients in Observation Status on a daily basis.
• Assisted in developing the Palliative Care Program for hospital and home care; reduced excessive use of unnecessary cancer treatment to foster timely referrals into End-of-Life Care. Lowered Length of Stay (LOS) from 6.9 to 5.8 within three months.
• Decreased the number of patients admitted for 30+ days from 85 to 39 within 3 months by implementing twice a week LOS Rounds with Physicians and Case Management Team. Effected substantial improvements in reporting and maximized insurance reimbursement through the future implementation of the Epic EMR System, and operational maximization of the Case Management Allscripts System.
• CCM Certification for all RNs working as Case Managers within 2 years of hire.
• In conjunction with Revenue Cycle Department developed Alternate Level of Care Policy.
• Reduced Denials from 3 million a month to 1.9 million in 3 months at RWJ.
• Increased revenue for Medicare cases through the incorporation of Versalus / Corro Health Partners.
• Implementation of HURC Revenue Cycle Partner.

ASST. VICE PRESIDENT OF CLINICAL RESOURCES/CASE MANAGEMENT/ MEDICAID REFORM (DSRIP) INIIATIVES - RICHMOND UNIVERSITY MEDICAL CENTER - STATEN ISLAND, NY

(2016-03 - 2018-04)

• Hispanics in Leadership Award: Provided by Jersey City Mayor’s Office.
• RWJBH Excellence Award: Awarded for continuous best practice metrics within the RWJBH System.
• Chair for the Hospice & Palliative Care Committee, the Special Needs Committee and Committees leading in homecare; initiate diverse team discussions on incorporating viable approaches of care to patients with advanced illnesses, methods to improve treatment of patients with MRDD and strategies for optimum levels of transitional care.
• Developed Hospice Referral workflow used within all 12 RWJBH Hospitals, reducing the Mortality Rate to under 1% in 2025, from 3% in 2024.
• Assisted in developing the Palliative Care Program for hospital and home care; reduced excessive use of unnecessary cancer treatments to foster timely referrals into End-of-Life Care
• As noted in Hospital Compare Pepper Report for NYC H+H Fiscal Year 2022, reduced readmission rates to same hospital from 18% down to 12% reducing the hospital’s status as a non-outlier.
• Managed Private Pay contracts with DaVita and Fresenius Out Patient Dialysis Vendors.

DIRECTOR OF CARE COORDINATION SERVICES AND UTILIZATION REVIEW - MAIMONIDES MEDICAL CENTER - BROOKLYN, NY

(2013 - 2016)

• Spearheaded the design and launch of ‘Follow My Health’, a comprehensive patient portal for non-emergency health communications and requests.
• Developed a hospital-based concierge program for 27 Adult Homes. Purpose was to seamlessly triage and transfer patients with a wide range of psychiatric disorders from the Emergency Department to adult homes and nursing facilities in Brooklyn; •Implemented reorganization strategies to increase Physician rounding in both the Medicine and Emergency Room Departments.
• Implemented SIFI Training for Social Work Departments at, Maimonides Medical Center, Richmond University Medical Center, and Robert Wood Johnson Medical Center.
• Coordinated and executed innovative community outreach programs, including the Brooklyn VAAD Group, Young Mexican Outreach Program, Child Protection Seminar and the Death & Dying Group for Pediatric/Adult Loss of Life.
• Assisted in authoring an informational brochure for patients and family members entitled “Welcome to Maimonides Vent Unit.”
• Managed Private Pay contracts with DaVita and Fresenius Out Patient Dialysis Vendors.
• Conduct formal employee performance appraisals; identify strengths and recommend areas in need of improvement. Manage nurse case managers and social workers who are affiliated with NYSNA and 1199 SEIU Unions.
• Host staff meetings; review patient caseloads; interact closely with the client/family, medical and professional staff to ensure appropriate levels of care in all areas, identify barriers and prevent delays in discharge.
• Plan and execute in-service trainings and professional development workshops to cultivate employees’ knowledge and growth.
• Consistently analyze operations to determine areas of potential cost reduction, improvement, policy change and hospital-wide standardization.

Nurse Case Manager, Emergency Department - MAIMONIDES MEDICAL CENTER - BROOKLYN, NY

(2011 - 2013)

Nurse Case Manager, Oncology Department - MAIMONIDES MEDICAL CENTER - BROOKLYN, NY

(2007 - 2011)

Nurse Case Manager, Various Departments - MAIMONIDES MEDICAL CENTER - BROOKLYN, NY

(2001 - 2007)

Bachelor of Science Degree - Nursing - CHAMBERLAIN COLLEGE OF NURSING

Diploma - Nursing - ST. PAUL’S SCHOOL OF NURSING / CUNY: COLLEGE OF STATEN ISLAND

CUNY: COLLEGE OF STATEN ISLAND