Tania J. Licerio

Detail-oriented accounting student with leadership experience in high-volume customer service and hands-on accounting support. Experienced in payroll processing, accounts payable, register reconciliation, inventory tracking, and financial recordkeeping. Recognized for strong communication, accuracy, problem-solving, and the ability to work effectively in fast-paced environments.

Coordinator - Chick-fil-A

(2022-02 - 2026-05)

• Lead daily shift operations while supervising team members in a fast-paced environment.
• Train and mentor new employees on company procedures and customer service standards.
• Resolve customer concerns professionally to maintain high satisfaction.
• Perform register reconciliation and cash handling with accuracy.
• Managed cross-functional teams of 4–10 employees to ensure efficient daily operations.
• Mentored and trained new and existing team members to improve performance and consistency.
• Assisted in maintaining cleanliness, sanitation, and food safety standards in compliance with company policies.
• Reduced store food waste by following inventory rotation procedures, monitoring product quality, and supporting efficient food preparation practices.
• Monitor operating expenses and maintain accurate sales and inventory records.

Accounting Volunteer

(2024-05 - 2024-11)

• Processed biweekly payroll and ensured timely wage distribution.
• Maintained accounts payable records and organized financial documentation.
• Managed and reconciled invoices for equipment and maintenance services.
• Collaborated with team members to improve the efficiency and accuracy of accounting processes.

Barista/Cashier - Tippi Teas

(2021-05 - 2021-09)

• Delivered excellent customer service in a high-volume environment.
• Prepared beverages and food while maintaining quality standards.
• Operated the cash register and balanced daily transactions.
• Promoted menu items and built positive customer relationships.

Administrative Volunteer - Med-Care

(2020-10 - 2021-02)

• Organized patient records and maintained accurate documentation.
• Managed scheduling and answered phone inquiries.
• Prepared and distributed medical supply packages.
• Supported daily administrative operations.

Bachelor's - Accounting - University of Texas at El Paso (UTEP) (2025)

Associate of Applied Science - Accounting - El Paso Community College (2024-12)