Reservations Manager & Events Sales - BeyBey - Miami Beach, United States
(2025-11)
- Generated over $250,000 in events sales revenue since March 2026 by expanding into events sales, cultivating new business through proactive outreach, referrals, and repeat clientele.
- Managed the complete events sales cycle, including prospecting, conducting site tours, developing proposals, negotiating contracts, and closing deals for private dinners, celebrations, and corporate bookings.
- Oversaw daily reservations for a high-volume restaurant, lounge, and event space, optimizing seating arrangements and guest flow during the peak Miami Beach season.
- Collaborated with culinary, beverage, and operations teams to create customized event packages that enhanced guest experiences and maximized revenue per event.
- Nurtured strong relationships with repeat clients, brand partners, and local vendors to establish a sustainable, referral-driven sales pipeline.
Maitre'D - Client Experience & Floor Operations - Riviera Dining Group - CLAUDIE - Miami, United States
(2024-12 - 2025-10)
- Directed front-of-house operations and supervised a team of hostesses to deliver a premium guest experience.
- Served as the primary point of contact for VIPs, high-net-worth clients, and brand partners, ensuring personalized service.
- Coordinated seating strategies, managed reservations, and optimized service flow to enhance guest satisfaction and retention.
- Supported daily floor logistics, conducted service training, and reported feedback to facilitate operational improvements.
- Partnered with marketing and event teams to execute private events, brand activations, and influencer hosting initiatives.
Living Room Supervisor / Events & VVIP Liaison - Faena Hotel Miami Beach - Miami Beach
(2023-12 - 2024-10)
- Delivered outstanding luxury service, adhering strictly to Forbes 5-star standards.
- Supported the General Manager in implementing Standard Operating Procedures (SOPs), monitoring budgets, and coordinating staff.
- Managed VVIP clients, Faena Rose members, and dignitaries, ensuring their requirements were met with utmost discretion and efficiency.
- Enhanced guest experiences through the precise management of event logistics.
- Played a key role in the planning and execution of high-profile events, including a notable $20 million wedding and other extensive productions.
Office Manager/ Executive Assistant - Yacht Charters of Miami - Miami, United States
(2021-04 - 2023-12)
- Supervised the daily business operations for a luxury yacht charter company.
- Managed all client and vendor communications, scheduling, and invoicing processes.
- Provided executive support to the CEO, including calendar management and client onboarding.
- Oversaw multi-million dollar account reconciliations and maintained meticulous business records.
Founder & CEO - Simply Tanty Wardrobe - Miami, United States
(2021-02)
- Established and grew a personal brand and business specializing in closet curation and luxury organizing services.
- Directed all business operations, encompassing marketing, sales, scheduling, invoicing, budgeting, and personnel recruitment.
- Developed social media and content strategies that significantly expanded brand reach and attracted new clientele.
- Managed relationships with high-net-worth clients, guaranteeing personalized and seamless service delivery.
Reservation Manager & Sales Coordinator - The Deck - Island Gardens - Miami, United States
(2020-05 - 2021-04)
- Managed high-volume reservations, effectively upselling VIP services and private event bookings.
- Enhanced booking conversion rates and team efficiency through targeted training and Customer Relationship Management (CRM) optimization.
Marketing & Guest Relations Lead - Mr Hospitality: Marion/El Tucan - Miami, United States
(2016-09 - 2018-11)
- Partnered with marketing and public relations teams to execute promotional campaigns and influencer collaborations.
- Hosted media representatives and coordinated brand-centric guest experiences.
- Spearheaded front-of-house branding initiatives and optimized the overall guest experience.