Tanya Armstead

I am a seasoned SNF Business Office professional with over 25 years of experience supporting the financial and operational success of skilled nursing facilities. I bring a deep understanding of revenue cycle management, Medicare and Medicaid billing, accounts receivable, admissions support, and regulatory compliance.

I am known for my reliability, attention to detail, and ability to collaborate effectively with administrators, clinical teams, and corporate partners. I take pride in maintaining ethical billing practices while providing clear, compassionate communication to residents and families. Whether working on-site or remotely, I am committed to accuracy, efficiency, and supporting quality patient care through strong business office operations.

Over 25 years of progressive experience in Skilled Nursing Facility (SNF) business office operations, overseeing full revenue cycle functions including Medicare and Medicaid billing, private pay accounts, admissions support, insurance verification, accounts receivable, cash posting, collections, and denials management. Demonstrated success in maintaining regulatory compliance, supporting audit readiness, and improving financial performance. Known for strong leadership, attention to detail, and effective collaboration with administrators, clinical teams, corporate partners, and residents’ families.

Experienced in both on-site and remote business office environments.

Extensive on-the-job training and hands-on professional development gained over 25 years in Skilled Nursing Facility (SNF) business office operations. Developed advanced expertise in Medicare and Medicaid billing, revenue cycle management, accounts receivable, admissions processes, regulatory compliance, and audit readiness through practical experience, employer-led training, and continuous learning within healthcare environments.