New Client Relations/Customer Service - Sisters Home Style Entrees - Humboldt, IA
(2019-09)
- I gather all necessary information needed to create client accounts.
- Call them to set up their services/delivery schedules.
- Interact with case managers concerning client services.
- Provide customer service over the phone to prospective & existing clients.
Assistant Teacher - Kiddie Kats Childcare & Learning Center - Dakota City, IA
(2019-05 - 2019-09)
- I supervised children in a daycare center.
- Read to them, play, change diapers and interact with parents.
- Light cleaning was also part of the position.
Consessions - Humota Theater Group - Humboldt, IA
(2019-05 - 2019-08)
- Sell tickets & concessions and assist customers in any way needed.
- Light cleaning duties between shows.
Cashier, Customer Service, Customer Service Supervisor, Sales Floor Associate, People Greeter - Walmart SuperCenter
(2000-09 - 2017-06)
Responsibilities
- As a cashier I rang up customer transactions.
- As a service desk associate I did returns & cashed checks, and I also dealt with money services ie Moneygram.
- Directed escalated customer issues to supervisors.
- As a customer service supervisor I handled customer complaints & took care of issues so management did not need to get involved.
- I supervised over 30 people & handled money to keep registers stocked.
- I was a people greeter there at Walmart as well.
- I greeted the customers, handed out carts & checked receipts to help with inventory control.
