Tanya Boulware

Experienced operations and property manager with a background in self-storage facility management, retail operations, and logistics. Demonstrates strong capability in customer relations, rent collection, financial oversight, and property maintenance. Experienced in managing on-site responsibilities while maintaining high occupancy and tenant satisfaction.

Trainer at CRST (2020-01 – 2023-12)

Trained new drivers to obtain Class A Commercial Driver's Licenses and delivered structured training using pre-developed curriculum.

• Trained new drivers to obtain Class A Commercial Driver's Licenses (CDL)
• Delivered structured training using pre-developed curriculum to prepare students for CDL testing
• Evaluated driver performance and provided coaching to improve safety and compliance
• Maintained all required certifications and ensured adherence to regulatory standards

Truck Driver at Starwood National Carriers (2015-01 – 2020-12)

Delivered goods safely and on schedule across assigned routes with full regulatory compliance.

• Delivered goods safely and on schedule across assigned routes
• Conducted regular maintenance and inspections of truck and trailer
• Complied with all DOT regulations and safety standards
• Maintained accurate logs and active commercial driving certification

On-Site Manager at Bellmead Self Storage (2011-01 – 2015-12)

Managed day-to-day operations of storage facility including unit rentals, customer onboarding, payment collection, and property maintenance.

• Managed day-to-day operations of storage facility, including unit rentals and customer onboarding
• Collected payments, tracked accounts, and followed up on outstanding balances
• Maintained financial records and handled all facility-related finances
• Coordinated and assisted with storage unit auctions
• Performed property maintenance and landscaping to maintain facility standards

General Manager at Bellmead Pools & Supply (2008-01 – 2011-12)

Recruited to return as General Manager to oversee full business operations including staff management and financial performance.

• Recruited to return as General Manager to oversee full business operations
• Managed staff, inventory, vendor relationships, and financial performance
• Supervised service team and ensured high-quality customer service and retention

Sales Manager at Metro Wireless (2000-01 – 2003-12)

Led sales of mobile devices and service plans while managing customer service issues and inventory.

• Led sales of mobile devices and service plans, consistently meeting sales targets
• Activated cellular service and provided technical support to customers
• Resolved customer service issues to improve retention and satisfaction
• Managed inventory levels and coordinated product ordering

General Manager at Bellmead Pools & Supply (1992-01 – 2000-12)

Directed daily operations of retail and service business specializing in pools and supplies with full staff and financial management.

• Directed daily operations of retail and service business specializing in pools and supplies
• Managed hiring, scheduling, and supervision of staff and service crews
• Conducted water chemical analysis and advised customers on treatment solutions
• Performed maintenance and repair on pumps, filters, and pool systems
• Oversaw payroll, budgeting, and financial operations
• Built vendor relationships and managed inventory procurement
• Developed marketing materials and promotional strategies to drive sales

McLennan Community College

Mental Health