HR Lead & Administration - Dooth Internet Service Pvt. Ltd. - India, India
(2023-12)
- Orchestrated the complete employee lifecycle, encompassing onboarding, attendance, leave management, performance appraisals, payroll processing, and offboarding procedures.
- Verified salary revisions and deductions to ensure accuracy and compliance in payroll coordination.
- Administered performance management cycles, facilitating goal setting, appraisals, documentation, and communication with leadership.
- Leveraged HRIS and timekeeping systems for the meticulous management of employee records, attendance tracking, leave administration, and workforce reporting.
- Interpreted HR metrics, attendance trends, and workforce data to deliver actionable insights that informed management decision-making.
- Partnered with business leaders to ascertain requirements and execute HR process enhancements aligned with organizational objectives.
- Facilitated compliance audits and reporting by maintaining comprehensive documentation and upholding adherence to HR policies and procedures.
- Spearheaded employee engagement initiatives, including surveys, programs, and internal communications, to foster improved morale and retention.
- Managed employee relations and grievance resolution, ensuring confidentiality, impartial investigations, and prompt closure.
- Formulated and updated HR policies and Standard Operating Procedures (SOPs), aligning practices with organizational goals and compliance mandates.
- Served as the primary HR point of contact for employees and managers, providing guidance on policy interpretation and HR matters.
Assistant Manager – Human Resources - Cubet Techno Lab - Ernakulam, India
(2021-01 - 2023-07)
- Collaborated with department leaders and key stakeholders to define business requirements and design effective HR solutions.
- Supervised and guided a team of three HR professionals, working synergistically with cross-functional teams to enhance HR processes, data accuracy, and the overall employee experience.
- Maintained and managed confidential HR records, including personnel files, attendance, leave, and payroll documentation, ensuring data integrity and compliance with internal policies.
- Directed the full recruitment lifecycle across various departments, consistently achieving defined Service Level Agreements (SLAs) and turnaround times.
- Optimized HRMS platforms, ensuring data accuracy, promoting system adoption, and supporting HR reporting and audits.
- Developed and implemented training programs and employee engagement activities aimed at skill enhancement, performance improvement, and retention.
- Conducted exit interviews and managed full and final settlement processes, ensuring a smooth offboarding experience for departing employees.
- Supported internal compliance reviews and audits through the diligent maintenance of accurate HR records and the generation of workforce reports.
HR Executive - Metadata Technologies - Ernakulam, India
(2017-10 - 2021-01)
- Collaborated with technical leaders to identify hiring needs and develop comprehensive job descriptions.
- Identified and sourced suitable candidates through various channels including job portals, employee referrals, and campus recruitment drives.
- Managed international recruitment and onboarding processes for the company's Dubai operations.
- Oversaw onboarding procedures, background verifications, attendance management, and performance support activities.
- Organized and executed regular employee engagement and training programs.
- Facilitated visa processing and managed international employee mobility.
HR Executive - Wipro Technologies Ltd. - Ernakulam, India
(2014-06 - 2016-06)
- Provided comprehensive support for recruitment operations, spanning from pre-hire activities to post-hire onboarding.
- Managed HR shared services operations and coordinated large-scale onboarding programs.
- Directed a team of 4 HR executives, ensuring the delivery of exceptional HR services.
- Coordinated performance appraisal cycles and issued necessary HR documentation.
- Initiated and managed employee engagement, sports, and cultural activities across various teams.
- Achieved the Extra Mile Award in 2015 for outstanding performance in recruitment.
HR Executive / Admin - Caxita Tech Solutions Pvt. Ltd. - Ernakulam, India
(2013-08 - 2014-05)
- Executed the complete recruitment lifecycle and managed onboarding operations.
- Handled payroll coordination, administered leave processes, and managed HR documentation.
- Provided support for grievance handling, disciplinary procedures, and employee counseling.
- Coordinated with HR vendors and contributed to organizational development initiatives.