Tanya Smith
Customer service Rep
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About
Reliable and detail-oriented professional with extensive experience in customer service, financial transactions, and administrative support. Proven ability to manage multiple responsibilities, communicate effectively, and build strong relationships. Skilled in fast-paced environments while maintaining accuracy and professionalism.
Experience
Caregiver at Home Instead (2023-01 – P resent)
- Provide daily support including scheduling, reminders, and personal care
- Maintain accurate documentation and communicate updates to families
- Build strong relationships through compassionate and attentive service
Relationship Banker at Dime Community Bank (2008-01 – 2022-12)
- Handled customer transactions, account services, and inquiries
- Maintained accuracy in high-volume financial operations
- Provided excellent customer service and resolved issues efficiently
Tax Preparer at Liberty Tax Service (2007-01 – 2008-12)
- Prepared and filed tax returns
- Assisted clients with documentation and scheduling
Tax Preparer at Jackson Hewitt (2006-01 – 2007-12)
- Prepared tax documents and maintained records
- Provided administrative and customer support
Head Teller at Emigrant Savings Bank (2001-01 – 2003-12)
- Managed daily cash operations and teller support
- Trained new employees and ensured accuracy in transactions
Education
Accounting Certificate in Accounting – Lake Technical Center
Clerical/Office Support – LaGuardia Community College

