Tara Lysne

Accomplished Business Analyst, Project Manager, and ServiceNow CSA with 7+ years of experience bridging business strategy and technical execution across federal (TSA, FDA, EOUSA) and commercial environments. Expert in Agile/Scrum delivery, requirements elicitation, user story creation, automated workflow design, and end-to-end UAT management. Proven track record of leveraging data architecture and platform configurations to eliminate manual processing, map complex business intelligence schemas, and guarantee on-time enterprise software delivery.

Project Manager / Business Insights Analyst - Datawatch Systems

(2025-02 - 2025-05)

• Elicited and documented complex business requirements, translating stakeholder needs into structured user stories and technical specifications; reduced requirement clarification cycles by 30%.
• Designed data-driven workflow metrics and KPI reporting structures, increasing platform and operational visibility by 40%.
• Coordinated end-to-end User Acceptance Testing (UAT) across cross-functional business teams, achieving a 95% test-case completion rate and ensuring 100% on-time milestone delivery.

Developer / Project Manager - Phil and Go

(2024-01 - 2024-06)

• Built and configured automated platform workflows and integrations that eliminated 40% of manual business processing.
• Constructed operational analytics dashboards that reduced monthly reporting preparation timelines by 50%.
• Facilitated sprint planning and backlog refinement sessions, translating raw operational goals into clear, prioritized, and testable requirements with rigorous acceptance criteria.

Developer / Project Manager - Executive Office for U.S. Attorneys – Infintech

(2023-03 - 2023-12)

• Translated federal operational needs into documented technical specifications, focusing on automated workflows, relational database logic, and controlled code deployment.
• Coordinated UAT cycles for 20+ federal business users, systematically managing defect logging, resolution verification, and pre-production release readiness.
• Engineered automated reporting flows and system integrations that slashed manual data compilation efforts by 50% while boosting overall reporting accuracy by 35%.

Program Analyst - Transportation Security Administration – Culmen International

(2019-01 - 2022-08)

• Supported enterprise application governance, access controls, and administrative workflows serving a massive federal user base of 5,000+ individuals.
• Conducted deep-dive stakeholder interviews and business process mapping to convert legacy workflows into modernized, automated system requirements.
• Developed comprehensive Power BI business intelligence dashboards, reducing manual agency reporting burdens by 60%.

Public Health Advisor / Program Analyst - U.S. Food & Drug Administration

(2017-01 - 2018-12)

Managed data reliability testing, continuous quality improvement loops, and compliance auditing within a highly regulated federal framework.

Master of Business Administration (MBA) - Business Intelligence & International Business - Xavier University

Bachelor of Arts - Communications - University of North Dakota