Tara Peters

Drive operational success through leadership management, customer service excellence, and effective sales strategies. Skilled in optimizing inventory, merchandising, and team development to improve performance and create positive customer experiences. Strong expertise in recruiting, succession planning, and payroll management to support organizational growth and efficiency.

Boutique Manager at Francesca's (2020-03 – Present)

Boutique Manager at Francesca's boutique retail store focusing on customer satisfaction, inventory management, and sales growth.

• Enhanced customer satisfaction by providing personalized styling advice and product recommendations.
• Managed store inventory effectively to maintain optimal stock levels and reduce shrinkage.
• Increased sales through effective visual merchandising and creative window displays.
• Developed a loyal guest following by building strong relationships and offering exceptional advice.
• Developed and implemented strategies to increase customer satisfaction, resulting in an increase in sales.

Assistant Manager at Aeropostale (2019-03 – 2020-03)

Assistant Manager responsible for store operations, customer service, team development, and sales performance.

• Improved customer satisfaction by addressing and resolving situations promptly.
• Streamlined store operations for increased efficiency, implementing new processes and procedures.
• Developed strong working relationships with team, fostering a positive work environment.
• Increased sales through effective merchandising strategies and targeted promotions.

Supervisor at Bath & Body Works (2018-12 – 2019-01)

Supervisor overseeing team coaching, visual merchandising, payroll management, and store operations.

• Coach associates in the moment light feedback by observing selling behaviors, report to Store Manager.
• Identify team members strengths and opportunities to drive the business and sell to customers.
• Mentor top sellers to improve their conversion skills, how to actively listen to the customer.
• Reporting, payroll management, visual updates/Floorsets, management strategic meetings to discuss plan vs. last years projections, damages, MOS, supply ordering, change orders, payroll, and all register operations.

Assistant Manager at Discovery Clothing (2016-11 – 2017-10)

Assistant Manager supporting store operations, loss prevention, and team coaching.

• Assisted the Store Manger with running the business to drive success.
• Loss Prevention awareness, communication skills, transfers, markdowns and visual merchandising.
• Coach team members promotional guidelines and incentive programs to increase sales projections.

Some College (No Degree) in Liberal Arts & Sciences, Advertising – University of Eau Claire

High School Diploma – West High School (1995-05)