Tasha Bottoms

Experienced healthcare professional with over 10 years of progressive experience in medical coding, revenue cycle management, patient services, insurance claims, and healthcare data analysis. Proven ability to improve reimbursement outcomes by identifying claim denial trends, collaborating with providers and clinical teams, and implementing process improvements across large healthcare organizations. Advanced user of EPIC EHR and Power BI with extensive knowledge of ICD-10 coding, insurance verification, billing resolution, and healthcare operations.

Highly organized, detail-oriented, and skilled at managing competing priorities in fast-paced environments. Seeking a flexible remote position where strong analytical, administrative, and communication skills can contribute to operational excellence and exceptional patient service.

Data Analyst – Corporate Process Improvement Team at Atrium Health (2018-01 – 2021-12)

• Analyzed insurance claim denials using Power BI to identify denial trends and root causes across the healthcare system.
• Developed actionable recommendations that helped reduce preventable insurance denials and improve reimbursement processes.
• Researched payer policies and collaborated directly with insurance companies to determine reasons for claim denials.
• Coordinated meetings and presented findings to providers, clinical leadership, and staff across more than 93 healthcare sites.
• Worked cross-functionally with operational and clinical teams to improve documentation and coding accuracy.
• Produced analytical reports that supported strategic process improvement initiatives throughout the organization.

Professional Medical Coder at Baptist Hospital (2016-01 – 2018-12)

• Advised physicians and multiple specialty clinics on accurate ICD-10 coding to support compliant claim submission and reduce insurance denials.
• Reviewed medical documentation to ensure coding accuracy and regulatory compliance.
• Collaborated with providers to resolve coding discrepancies and improve reimbursement outcomes.
• Assisted with claim corrections and appeals to maximize payment accuracy.
• Utilized EPIC to review patient records, documentation, and coding workflows.

Patient Coordinator at Baptist Hospital (2014-01 – 2016-12)

• Managed high-volume inbound patient calls while providing exceptional customer service.
• Verified insurance eligibility and benefits prior to appointments.
• Processed insurance claims and resolved billing inquiries.
• Generated itemized billing statements and assisted patients with payment questions.
• Scheduled appointments and maintained accurate patient records within EPIC.
• Coordinated communication between patients, providers, and insurance companies.

Family Caregiver & Household Operations Manager at Self (2021-01 – Present)

Made the intentional decision to step away from full-time employment to raise my daughter and support our family's growing property management business. During this time, I strengthened skills that directly translate to remote professional work, including:

• Managing complex daily schedules and priorities
• Budgeting and household organization
• Coordinating business-related administrative tasks
• Problem-solving and multitasking in a fast-paced environment
• Maintaining strong organizational and communication skills
• Developing patience, adaptability, and effective time management
• Now that my daughter is entering first grade, I am excited to return to the workforce and contribute my healthcare experience in a flexible remote role.

High School Diploma

College Coursework