Founder | Small Business Owner & Operator at Natural Alignment (2025-02 – Present)
- Built and manage systems, workflows, and day-to-day operations for an online business
- Designed AI-assisted workflows and automations to streamline repetitive tasks, content creation, and administrative processes
- Created digital products while independently managing planning, scheduling, execution, and customer experience
Senior Business Analyst at Intermountain Health (formerly SCL Health) (2021-09 – 2025-01)
- Supported daily operations of enterprise financial systems across multiple departments
- Improved workflows, system accuracy, and process efficiency through practical enhancements
- Created documentation, user guides, and internal resources for smoother operations
- Coordinated testing and issue resolution for system updates and releases
- Monitored system performance and resolved operational issues quickly
- Provided dependable support to Finance and IT teams in a remote environment
- Mentored team members and shared process knowledge
- Supported financial systems across multiple departments serving 1,000+ users
- Reduced issue resolution time through prioritization and process improvements
Application Analyst at SCL Health (2017-11 – 2021-09)
- Supported Oracle Cloud ERP transition and ongoing system stabilization efforts
- Resolved user issues and maintained reliable day-to-day system operations
- Coordinated tasks across Finance, IT, and vendor teams to keep work moving
- Improved response times by prioritizing requests and removing blockers
Senior Financial Systems Analyst at SCL Health (2016-03 – 2017-11)
- Maintained financial systems performance and user support operations
- Troubleshot reporting and system issues with speed and accuracy
- Helped improve usability and confidence in internal systems
Financial Systems Specialist at SCL Health (2014-05 – 2016-03)
- Supported Lawson ERP users and resolved finance system issues
- Improved support efficiency through documented processes
Staff Accountant at SCL Health (2013-04 – 2014-05)
- Built automated reports that improved financial visibility and month-end efficiency
- Reduced manual processes through spreadsheet automation and reporting tools
