Tatiana Epps

Helping customers with their experience while playing golf Taking customers food and beverage orders on "Toast" (computer software) Provided excellent customer service to an average of 100 customers per day

Server at TopGolf (2024-03 – Present)

• Helping customers with their experience while playing golf
• Taking customers food and beverage orders on "Toast" (computer software)
• Provided excellent customer service to an average of 100 customers per day
• Basic cleaning tasks like sweeping floors, wiping tables, rolling silverware, setting up and taking down event fixtures
• Operating game panels, and making sure they are operating correctly for players

TikTok Shop/ Content Creation at TikTok/Instagram/Snapchat (2021-08 – Present)

• For tiktok shop I make shoppable videos where I post a video of me with a product that consumers can purchase through a link linked to the video
• Applying for free samples/refundable samples via TikTok Shop
• Creating, posting, and editing my own content
• Going live to interact with followers
• Managing analytics to see what works and what doesn't

Sales Associate at Forever21 (2022-05 – 2023-07)

• Helped customers with their shopping experience
• Logged data into computers for sales goals
• Provided excellent customer service to an average of 100 customers per day
• Communicated effectively with a team of 4 other employees to guarantee delivery

Food Service at DoorDash (2021-05 – 2021-08)

• Picked up customers orders at food destination spot
• Dropped food off at customers location
• Communicated with the destination and or customers if there is any miscommunication with the order

B.A. in Communication Studies, Concentration: Media Studies – Colorado State University (CSU) (2025-12)