Child Development Specialist - Department of Defense - Fort Cavazos, TX
(2022-04)
- Ensured compliance with U.S. Department of Defense and federal childcare regulations
- Maintained accurate records and ensured classroom readiness through routine inspections
- Collaborated with multidisciplinary team members to support program operations and accreditation standards
- Conducted continuous accountability and supervision of children, documenting daily observations and incidents
- Communicated effectively with parents regarding their child's progress and well-being
- Created a safe, inclusive, and nurturing learning environment for children
Office Assistant - Twin Maples Veterinary Hospital - Carrollton, OH
(2019-04 - 2022-03)
- Managed front desk operations, including scheduling appointments, answering calls, and greeting clients in a fast-paced veterinary environment
- Assisted veterinarians and technicians by preparing exam rooms, handling medical records, and ensuring accurate documentation
- Processed payments, invoices, and insurance claims while maintaining confidentiality and accuracy in client accounts
- Maintained inventory of medical supplies and office materials, placing orders as needed to support daily operations
- Ensured cleanliness and organization of reception and exam areas to uphold clinic hygiene and safety standards
- Provided compassionate customer service by addressing client concerns, explaining procedures, and assisting with pet care instructions
- Coordinated with veterinarians and technicians to ensure smooth clinic operations
Office Coordinator - Smile Structure Dentistry - San Antonio, TX
(2017-01 - 2019-02)
- Coordinated patient scheduling, overseeing front office workflows, and maintaining accurate electronic health records
- Ensured exceptional patient service from check in through checkout by explaining financial responsibilities to patients and verifying insurance eligibility
- Collaborated closely with dentists, hygienists, and clinical staff to optimize appointment flow and maximize productivity
- Handled multi-line phone systems, resolved patient concerns professionally, and managed billing and payment processing
- Supported overall office efficiency through strong organizational, communication, and administrative leadership
- Updated medical records, verified insurance, and processed payments
- Maintained cleanliness and organization of the front desk and waiting area to ensure a welcoming environment
