Medical Receptionist at Park Nicollet Health Services (2019-07 – 2025-07)
- Provided exceptional front-desk support in a fast-paced medical setting.
- Scheduled patient appointments, managed high-volume phone lines, and ensured accurate record-keeping.
- Maintained patient confidentiality and demonstrated professionalism in sensitive situations.
- Collaborated with medical staff to support efficient clinic operations and improve patient satisfaction.
Rideshare Driver at Uber/Lyft/Shipt (2025-03 – Present)
- Provided safe, reliable, and friendly transportation for diverse clientele.
- Maintained a 5-star rating through excellent communication and customer service.
- Demonstrated time management and knowledge of local geography.
Restaurant General Manager at Zantigo (2015-06 – Present)
- Lead operations at the Saint Paul location, managing a team that ranked #1 in the region.
- Oversaw food preparation of scratch-made items, including specialty chilis, beans, and meats.
- Responsible for hiring, training, scheduling, inventory, and cost control.
- Built a positive team culture focused on quality and service.
Assistant General Manager at Taco Bell (2013-05 – 2015-06)
- Supported daily operations, managed staff performance, and ensured high standards in service and cleanliness.
- Trusted as Acting RGM for new store openings, including in Willmar, MN.
- Led team development, hiring, training, scheduling, and inventory management.
Shift Manager at Burger King (2011-09 – 2013-04)
- Managed shifts, handled cash deposits, and ensured smooth store operations.
- Oversaw scheduling, truck orders, and inventory control.
- Delivered excellent service while maintaining labor and cost targets.
