Taylor Cocomazzi

Administrative professional with 10+ years of experience supporting office operations, customer communication, financial documentation, scheduling, and data management.

Information

Technology and Cyber-security student with hands-on learning in Windows, macOS, Linux, networking, Python, C++, Wireshark, and vulnerability assessment. Brings sound judgment, organization, and a service-minded approach to administrative, IT support, and cybersecurity-focused roles.

Administrative Assistant at Scott's Glass (2016-10 – 2026-07)

• Directed the full scope of daily office operations for nearly a decade, serving as the central hub for scheduling, resource coordination, and administrative problem-solving.
• Took complete ownership of the billing and order lifecycle, processing daily orders, managing invoices, and independently resolving complex billing inquiries.
• Managed high-volume executive calendars and appointments, anticipating scheduling conflicts and adjusting workflows to keep business commitments on track.
• Identified operational bottlenecks and successfully transitioned the office to upgraded data-management software, significantly improving record-keeping accuracy.
• Built and maintained long-term relationships with key vendors and clients, acting as the primary point of escalation for high-priority phone and email communications.

Veterinary Receptionist at Animed Pet Hospital (2019-03 – 2021-07)

• Managed front-desk communication, phone calls, and client questions while supporting a busy clinical team.
• Recorded symptoms and medical observations accurately to support treatment decisions and continuity of care.
• Provided clear client instructions for at-home care and medication administration.

Restaurant Manager at D'anns (2015-08 – 2016-09)

• Maintained financial records, reviewed sales data, and adjusted purchasing decisions using operational trends.
• Managed cash controls and accounts to support accurate budgeting and loss prevention.
• Led staff through open communication, development, and customer-service improvements.

Bachelors of Science in Cyber-Security – Full Sail University (2026-07 – 2028-12)

Associates of Science in Information Technology – Full Sail University (2025-09 – 2027-11)

High School Diploma – Hanover High School (2009-09 – 2013-06)