Professional Body Piercer at Rebirth Tattoo Company (2026-04 – Present)
- Consult with clients to understand their piercing preferences and provide professional advice.
- Perform piercings using sterile equipment and techniques to ensure client safety.
- Guide clients on proper aftercare procedures to promote safe healing.
- Maintain a clean and hygienic workspace by sterilizing tools and surfaces regularly.
- Stay informed about new piercing trends and techniques through ongoing education.
- Manage appointments and client records for smooth operation of the piercing studio.
- Provide exceptional customer service to ensure a positive experience for each client.
- Handle any complications or concerns from clients in a professional manner.
- Recommend suitable jewelry options based on client anatomy and preferences.
- Adhere to local health regulations and industry standards at all times.
- Perform regular safety checks on all equipment and supplies.
Professional Body Piercer at Heat Street (2020-07 – 2026-02)
- Consult with clients to understand their piercing preferences and provide professional advice.
- Perform piercings using sterile equipment and techniques to ensure client safety.
- Guide clients on proper aftercare procedures to promote safe healing.
- Maintain a clean and hygienic workspace by sterilizing tools and surfaces regularly.
- Stay informed about new piercing trends and techniques through ongoing education.
- Manage appointments and client records for smooth operation of the piercing studio.
- Provide exceptional customer service to ensure a positive experience for each client.
- Handle any complications or concerns from clients in a professional manner.
- Recommend suitable jewelry options based on client anatomy and preferences.
- Adhere to local health regulations and industry standards at all times.
- Perform regular safety checks on all equipment and supplies.
Bartender/Server at Tubbs (2019-11 – 2021-01)
- Delivered exceptional, friendly, and fast service to guests, consistently exceeding customer expectations and enhancing overall guest satisfaction.
- Ensured accurate drawer counts at the beginning and end of each shift, maintaining financial integrity and minimizing discrepancies.
- Trained new servers and bartenders on company procedures and policies, improving onboarding efficiency and team performance.
- Accurately recorded orders and partnered with team members to provide fast, high-quality service, resulting in improved table turnover rates.
- Maintained daily and weekly inventory, ensuring stock levels met operational needs and reducing shortages.
- Managed all cleaning and inventory tasks behind the bar, upholding cleanliness standards and supporting a safe work environment.
Server at Buffalo Wild Wings (2019-05 – 2019-11)
- Trained new staff on guest expectations, safety procedures, food handling, and restaurant protocols, improving team consistency and service quality.
- Assisted guests throughout their visit by answering questions about the menu and expansive alcohol list, enhancing guest satisfaction.
- Accurately recorded orders and partnered with team members to deliver exceptional service, resulting in efficient and accurate order fulfillment.
- Regularly cleaned tables, glassware, floors, storage, and public areas, maintaining a clean and welcoming environment for guests.
- Managed closing duties including balancing server cash out, restocking, and counting inventory, ensuring smooth shift transitions.
- Resolved service issues promptly and professionally, maintaining positive guest relations and minimizing complaints.
- Earned ServSafe certificate, demonstrating commitment to food safety and industry standards.
Security Guard at BOSS SECURITY (2018-11 – 2019-05)
- Ensured the safety and surveillance of each worksite, maintaining a secure environment for staff and visitors.
- Patrolled hourly for any suspicious activity, proactively identifying and addressing potential security threats.
- Monitored all security cameras continuously, enabling rapid response to incidents and enhancing site security.
- Resolved issues promptly, minimizing disruptions and ensuring the safety of personnel and property.
Front Desk Supervisor at Holiday Inn Express (2018-03 – 2018-10)
- Oversaw daily hotel operations alongside the Front Desk Manager and acted as Manager in their absence, ensuring seamless guest experiences.
- Trained and developed front desk staff, enhancing team skills and improving service delivery.
- Conducted scheduling as needed, optimizing staff coverage and operational efficiency.
- Assisted guests at check-in, check-out, and throughout their stay, resolving issues to ensure satisfaction.
- Resolved problems with guests and associates in a timely and sincere manner, maintaining high service standards.
- Served as the 'Loyalty Champion' for the hotel, overseeing enrollments for the hotel's reward program and increasing guest retention.
Server at Buffalo Wild Wings (2014-06 – 2018-02)
- Trained new staff on guest expectations, safety procedures, food handling, and restaurant protocols, improving onboarding and service quality.
- Assisted guests throughout their visit by answering questions about the menu and alcohol list, enhancing the dining experience.
- Accurately recorded orders and partnered with team members to deliver exceptional service, ensuring efficient and accurate order delivery.
- Regularly cleaned tables, glassware, floors, storage, and public areas, maintaining a clean and inviting environment.
- Managed closing duties including balancing server cash out, restocking, and counting inventory, supporting smooth operations.
- Resolved service issues promptly and professionally, maintaining guest satisfaction and positive reviews.
- Earned ServSafe certificate, demonstrating commitment to food safety and compliance.
- Accurately recorded orders and partnered with team members to provide fast, high-quality service, resulting in improved table turnover rates.
- Maintained daily and weekly inventory, ensuring stock levels met operational needs and reducing shortages.
- Managed all cleaning and inventory tasks behind the bar, upholding cleanliness standards and supporting a safe work environment.
Sales Associate at Palmetto Moon (2015-11 – 2017-02)
- Maintained a constant presence on the sales floor to address customer needs, increasing customer engagement and satisfaction.
- Assisted customers in a friendly and inviting manner, fostering repeat business and positive shopping experiences.
- Set up promotional displays, rearranged merchandise, and aided in inventory counts, supporting sales initiatives and inventory accuracy.
- Managed cash drawer and accurately recorded customer information, ensuring transaction accuracy and data integrity.
- Recommended items customers would enjoy, driving upsell opportunities and enhancing overall sales performance.
