Freelance Marketing & Web Design - Self-Employed - Longmeadow, MA
(2025-11)
- Manage marketing and event operations for a community nonprofit, coordinating timelines, materials, and vendor and client communication for 30+ events.
Lead Scheduling Coordinator & HR Admin - Caring Solutions - West Springfield, MA
(2024-05 - 2026-01)
- Promoted from Administrative Assistant to run scheduling and HR operations for a home care agency serving 30 to 40 clients at a time, partnering with leadership on staffing, compliance, and day to day operations.
- Ran full cycle recruiting for a 30 to 35 person caregiver team, including sourcing, screening, interviewing, hiring, and onboarding on a rolling basis to keep pace with client demand; represented the agency at job fairs.
- Wrote and updated agency policies to stay current with home care and regulatory requirements, and maintained accurate, confidential employee and client files.
- Built tracking tools and reports that improved day to day operations and made scheduling and compliance easier to manage.
- Reworked scheduling and caregiver matching processes, reducing overtime costs by nearly 90 percent while improving coverage reliability.
Adult Center Program Assistant - Longmeadow Adult Center - Longmeadow, MA
(2024-01 - 2025-09)
- Provided administrative and operational support for a community center serving 150 to 200 visitors a day, coordinating schedules, records, and provider communication.
- Recruited and trained 5 volunteers, and maintained accurate, confidential paper and digital records for safety and data integrity.
- Coordinated administrative support for senior services, including scheduling appointments, tracking equipment loans, and distributing program materials.
- Stayed calm under pressure during emergencies, coordinating with first responders and escalating concerns to leadership when needed.
Administrative Assistant / Marketing Associate - L&P Commercial - Longmeadow, MA
(2018-05 - 2022-12)
- Supported senior executives at a commercial real estate brokerage with scheduling, meeting minutes, and proofreading.
- Coordinated with 3+ outside publishers and vendors on marketing materials and communications.
Mobile Associate - Forrest Solutions - New York, NY
(2023-04 - 2023-10)
- Cross-trained across multiple corporate client accounts (Peloton, The New York Times, McGraw Hill Education), managing front desk, mailroom, and event support in a fast paced environment.
CNA (Certified Nursing Assistant) - JGS Lifecare - Longmeadow, MA
(2015-05 - 2017-11)
- Provided hands-on care in a 120-bed long-term care facility, assisting RNs for up to 15 patients a shift, gaining direct experience with healthcare compliance, documentation, and recordkeeping.
