Taylor Mitchell

Reliable customer service professional with experience handling high volume inquiries and resolving issues efficiently. Known for professionalism, teamwork, and creating positive customer experiences.

RECRUITER - Employbridge - NKC, MO

(2023-03 - 2025-03)

• Drove talent acquisition by sourcing, screening, and placing candidates for high-volume roles while building strong client and candidate relationships.
• Streamlined hiring processes and consistently met staffing goals, ensuring a professional and positive experience for all stakeholders.

SHIFT LEADER - Employbridge - NKC, MO

(2022-10 - 2023-02)

• Supervised warehouse operations, trained team members, and ensured accurate order fulfillment.
• Implemented process improvements and maintained safety and quality standards while supporting efficient daily operations.

FRAUD ANALYST - Spectrum Charter Communications - Raytown, MO

(2021-09 - 2022-10)

• Investigated and resolved customer fraud and identity theft cases, keeping clients informed throughout the process.
• Used fraud detection tools to prevent abuse and collaborated with teams to ensure timely, accurate resolutions.

High School Diploma - Omaha Central High School (2013)

Omaha Metropolitan Community College (2016)