Taylor Norton

Troubleshot computer, software, and general technical issues for staff. Set up and maintained printers and resolved printing, scanning, and connectivity problems. Assisted employees with computer settings, applications, login issues, and other day-to-day technology needs.

Administrative Assistant - The Learning Community School

(2025-08)

• Troubleshot computer, software, and general technical issues for staff.
• Set up and maintained printers and resolved printing, scanning, and connectivity problems.
• Assisted employees with computer settings, applications, login issues, and other day-to-day technology needs.
• Performed data entry, document preparation, file management, and other computer-based administrative tasks.
• Helped identify and resolve technical problems to minimize interruptions to staff productivity.
• Provided general office and administrative support as needed.

Interior Design & IT Intern - Trico Construction Company

(2022-06 - 2024-08)

• Collaborated on residential and commercial interior design layouts
• Created and revised construction and design documents in AutoCAD and Revit
• Assisted in improving internal project file systems and Excel tracking sheets
• Supported IT troubleshooting efforts and implemented digital filing efficiencies
• Assistant Teacher for Preschool — Open Arms Christian Child Development Center

Master's Degree - Information Technology: Cybersecurity - Virginia Tech University (2026-01)

Bachelor's Degree of Science - Interior Design - Western Carolina University (2022-08 - 2025-05)

Bachelor of Science - Computer Science - Villanova University (2021-08 - 2022-05)

Advanced High School Diploma - Cosby High School (2017-09 - 2021-06)