Taylor Pockrandt

Detail-oriented and client-focused professional with experience in sales, marketing, operations, and administrative coordination across service-based industries. Strong background in customer acquisition, scheduling, client communication, and process management. Seeking to leverage these skills in a real estate marketing role.

Administrative Assistant / Dispatcher at Fenagh Engineering (2022-08 – Present)

Coordinate daily scheduling and dispatching of field staff, serve as primary point of contact for clients and vendors, manage administrative tasks and documentation, and support operational workflows.

• Coordinate daily scheduling and dispatching of field staff
• Serve as a primary point of contact for clients and vendors
• Manage administrative tasks and documentation
• Support operational workflows and project organization

Trainer & Scheduling Coordinator at Washington Gastroenterology (Washington G.I.) (2020-06 – 2022-07)

Trained new staff on scheduling systems and procedures, scheduled colonoscopy procedures accurately and efficiently, communicated with patients regarding processes and expectations, and managed high-volume scheduling.

• Trained new staff on scheduling systems and procedures
• Scheduled colonoscopy procedures accurately and efficiently
• Communicated with patients to explain processes and expectations
• Managed high-volume scheduling with attention to detail

Sales, Marketing & Management at Tan Republic (2016-08 – 2020-06)

Drove sales through customer engagement and promotions, supported in-store marketing and brand promotion efforts, managed daily operations and staff supervision, and built strong customer relationships to increase retention.

• Drove sales through customer engagement and promotions
• Supported in-store marketing and brand promotion efforts
• Managed daily operations and staff supervision
• Built strong customer relationships to increase retention

High School Diploma – Cascade High School (2009-09 – 2012-06)