Taylor Robinson

High-performing operations leader with progressive management experience overseeing high-volume operations, personnel supervision, financial accountability, and compliance-driven environments. Currently serving as Flagship Branch Manager responsible for a 250-vehicle fleet and supervision of 7 employees. Demonstrated ability to analyze performance data, manage regulated documentation, ensure policy compliance, and implement strategic process improvements that enhance operational efficiency and accountability.

Seeking to leverage my leadership, analytical, and operational expertise while pursuing graduate study and contributing to mission-driven organizations.

Flagship Branch Manager at Enterprise Rent-A-Car (2023-10 – Present)

• Lead full operational oversight of a high-volume branch managing a 250-vehicle fleet and supervising 7 employees.
• Maintain direct accountability for multi-million-dollar physical assets, ensuring optimal utilization, maintenance coordination, and loss prevention.
• Prepare and analyze financial statements, monitor budget performance, and track operational metrics to meet and exceed performance targets.
• Oversee personnel scheduling, workforce allocation, payroll accountability, and productivity standards in a structured performance environment.
• Conduct formal performance evaluations and implement structured coaching plans to improve employee development and retention.
• Ensure strict compliance with internal control procedures, documentation requirements, and financial policies.
• Analyze operational data to identify inefficiencies and implement corrective strategies that strengthen operational outcomes.
• Resolve escalated operational and customer service matters while maintaining adherence to policy and professional standards.

Flagship Assistant Manager at Enterprise Rent-A-Car (2023-03 – 2023-10)

• Supported oversight of branch operations and asset coordination in a high-volume environment.
• Assisted in financial reporting, budget tracking, and KPI monitoring to support management decision-making.
• Monitored compliance with corporate policies, internal controls, and loss prevention procedures.
• Coordinated communication between staff and leadership to improve workflow efficiency and accountability.

Assistant Manager at Enterprise Rent-A-Car (2022-10 – 2023-03)

• Supervised daily workflow and supported personnel performance management initiatives.
• Maintained accurate operational documentation, reporting systems, and contract processing standards.
• Contributed to revenue growth initiatives and operational planning efforts.

Management Assistant / Management Trainee at Enterprise Rent-A-Car (2021-07 – 2022-10)

• Completed structured leadership development program focused on operations, finance, and personnel management.
• Developed experience in budgeting, contract documentation, asset tracking, and data reporting functions.
• Provided operational and administrative support in a fast-paced, performance-based environment.

Bachelor of Science in Business Administration (Management) – Old Dominion University