OPERATIONS & DEVELOPMENT LEAD at Big Family Tea Company (2021-01 – Present)
- Oversee day-to-day business operations, driving growth initiatives and efficiency improvements across team workflows.
- Manage procurement, vendor relationships, and inventory allocation to optimize operating margins and control costs.
- Lead, mentor, and direct team members to maintain high operational standards and consistent service execution.
ASSISTANT SUPERVISOR at New Gen Admin Services (2018-01 – 2021-12)
- Led a high-performing team in executing daily administrative, facility, and operational targets.
- Managed facility operations, data entry, procurement, and inventory ordering to ensure seamless daily workflow.
- Oversaw the operational construction and setup of new facility expansions, ensuring compliance with organizational standards, safety protocols, and timelines.
INDEPENDENT CONTRACTOR at Self-Employed (2016-01 – 2018-12)
- Managed end-to-end execution of complex commercial and residential projects for corporate clients and individual accounts.
- Oversaw job site safety, resource distribution, subcontractor delegation, and project budgets.
- Demonstrated expertise in structural framing, electrical systems, and complex plumbing/drainage setups.
CUSTOMER SERVICE & SALES / LOGISTICS ASSOCIATE at Bareroots Hydroponics (2015-01 – 2016-12)
- Managed retail floor sales, inventory control, cashiering, and product consultation to drive customer retention.
- Executed ordering and delivery logistics, coordinating directly with vendors, sales reps, and commercial account holders.
- Led warehouse loading/unloading operations and equipment operations while maintaining backroom organization and inventory accuracy.
